Senior Specialist, Engagement, Communications & Learning

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

People Services delivers learning, engagement, and communications programmes that help Grabbers perform and grow. We focus on three areas: learning and development, culture and connection, and internal communications.

Get to Know the Role

As the Senior Specialist, Engagement, Communications & Learning, you will translate L&D, engagement, and internal communications strategies into programmes employees can participate in and benefit from. Collaborating across teams, you will design and deliver engagement plans from start to end, ensuring Grabbers receive clear, relevant information.

This is an onsite role based in Petaling Jaya, reporting to the People Operations Business Partner.

The Critical Tasks You Will Perform

You will:

• Translate people strategy into scalable L&D, engagement and internal-communications programmes that Grabbers can easily participate in and benefit from.
• Lead end-to-end programme delivery: plan, coordinate execution, manage vendors, oversee logistics, track budgets and ensure you meet HRDC/compliance requirements for a seamless employee experience.
• Partner with PopsBPs, business leaders and external vendors to align priorities, influence outcomes and achieve committed goals.
• Design and deliver initiatives that build capability, connection, recognition and a strong sense of belonging across the organisation.
• Oversee internal communications for programmes: craft clear, messages that inform, align and motivate employees.
• Use participation data, feedback and observed outcomes to evaluate impact and improve programmes.

Qualifications

What Essential Skills You Will Need

• 4+ years' experience delivering end-to-end learning, engagement or internal-communications programmes.
• Program management skills: planning, timelines, vendor coordination and on-time delivery.
• Strong stakeholder management and influencing skills with PopsBPs, business leaders and external vendors.
• Excellent written and verbal communication skills for clear, targeted internal messaging.
• Operational rigour: budget tracking, vendor invoicing, compliance (e.g., HRDC/training grants) and audit‑ready documentation.
• Data-driven mindset: use participation metrics, feedback and evaluation to measure impact and improve programmes.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.