MINIMUM QUALIFICATIONS:
* Bachelor's degree in Computer Science, Mathematics, a related technical
field, or equivalent practical experience.
* 4 years of experience with cloud native architecture in a customer-facing or
support role.
* 2 years of experience with conversational AI technology.
* Experience building or leveraging Artificial Intelligence Solutions or ML
APIs and developing applications utilizing AI methods or frameworks.
* Experience with development methodologies and modernizing legacy
applications.
* Ability to communicate in English and Portuguese fluently to engage with
clients in the region.
PREFERRED QUALIFICATIONS:
* Experience with contact center technologies and platforms and building
conversational applications.
* Experience with building and using AI (e.g., ML APIs, Machine Learning
templates, RAG, Large Language Models).
* Experience in coding using Java, C++, or Python.
* Experience with document and image AI.
* Ability to communicate fluently in Spanish to engage with clients in the
region.
* Passion for technology and innovation.
ABOUT THE JOB:
When leading companies choose Google Cloud, it's a huge win for spreading the
power of cloud computing globally. Once educational institutions, government
agencies, and other businesses sign on to use Google Cloud products, you come in
to facilitate making their work more productive, mobile, and collaborative. You
listen and deliver what is most helpful for the customer. You assist fellow
sales Googlers by problem-solving key technical issues for our customers. You
liaise with the product marketing management and engineering teams to stay on
top of industry trends and devise enhancements to Google Cloud products.
In this role, you will partner with technical Sales teams as an Applied AI
subject matter expert to differentiate Google Cloud to our customers. You will
help prospective and existing customers and partners understand the Google
Cloud, develop creative cloud solutions and architectures to solve their
business issues, engage in proof-of-concepts, and troubleshoot any technical
questions and roadblocks related to Google’s first-party Generative AI solutions
for customer experience applications. You will use your expertise and
presentation skills to engage with customers to understand their business and
technical requirements, and present practical and useful solutions on Google
Cloud. You will have excellent technical, communication and organizational
skills. You will be a part of a team of Googlers working in an environment where
we promote equal opportunities to succeed.
Google Cloud accelerates every organization’s ability to digitally transform its
business and industry. We deliver enterprise-grade solutions that leverage
Google’s cutting-edge technology, and tools that help developers build more
sustainably. Customers in more than 200 countries and territories turn to Google
Cloud as their trusted partner to enable growth and solve their most critical
business problems.
RESPONSIBILITIES:
* Help prospective customers and partners understand the power of Google Cloud,
explain technical features, help customers design architectures, and
problem-solve any potential roadblocks.
* Share AI expertise to support the technical relationship with customers,
including technology advocacy, supporting bid responses, product and solution
briefings, proof-of-concept work, and partnering with product management to
prioritize solutions impacting customer adoption to Google Cloud.
* Demonstrate the business value of Google Cloud Applied AI solutions that
meet, enhance, and innovate for our enterprise customers.
* Recommend integration strategies, enterprise architectures, platforms, and
application infrastructure required to implement a complete solution on
Google Cloud.
* Travel to customer sites, conferences, and other related events as needed,
acting as a public advocate for Google Cloud.