Gift Shop Attendant

Description
Position Summary
Responsible for providing exemplary guest service by performing cashiering duties and maintaining cash balances, inventory for the Gift Shop along with stocking and merchandising of Gift Shop merchandise.
Essential Functions
Provides product information to guests regarding Gift Shop merchandise.
Operates register, makes sales, and utilizes proper cash handling skills, stocks, and merchandises products, maintains inventory, and cleans Gift Shop and Storage area.
Performs all duties in accordance with Chinook Winds Casino Resort customer service standards.
Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs, and services.
Provides input or recommendations for improvements and changes in processes or services.
All other duties as assigned.
Requirements
Competency Statements
WORKERS IN THIS POSITION MUST BE 18 OR OLDER
Communication Skills- Ability to communicate effectively with others verbally.
Customer Oriented- Ability to take care of the customers’ needs while following company procedures.
Enthusiastic- Ability to bring energy to the performance of a task.
Interpersonal - Ability to get along well with a variety of personalities and individuals.
Education
High school diploma or GED
Experience
6 months of experience in retail/customer service.
Computer Skills
Microsoft Office beginner level.
Certificates & Licenses
Must obtain a Siletz Tribal Gaming License.
Physical Demands
Stand Constantly
Walk Frequently
Sit Not Applicable
Handling/Fingering
Reach Outward Constantly
Reach Above Shoulder Occasionally
Climb Frequently
Crawl Occasionally
Squat or Kneel Occasionally
Bend Frequently
Lift/Carry
10 lbs or less Frequently
11-20 lbs Frequently
21-50 lbs Occasionally
51-100 lbs Occasionally
Over 100 lbs Not Applicable
Push/Pull
12 lbs or less Frequently
13-25 lbs Occasionally
26-40 lbs Occasionally
41-100 lbs Occasionally
Other Physical Requirements
Vision: Near and Far
Sense of Sound
Work Environment
Work will take place in a busy gaming environment with multiple distractions. Retail atmosphere. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects.
Working Conditions
Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.