Housekeeping Attendant

Company Description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

Job Description

• Room Cleaning: Clean and maintain guest rooms, including making beds, dusting, vacuuming, mopping floors, changing linens, and replenishing amenities.
• Bathroom Maintenance: Clean and sanitize bathrooms, ensuring towels, toiletries, and amenities are replenished according to hotel standards.
• Guest Requests: Respond promptly to guest requests for additional supplies such as towels, toiletries, or extra bedding.
• Public Area Cleaning: Maintain the cleanliness of public spaces such as corridors, lobbies, restrooms, and elevators.
• Laundry & Linen Management: Collect dirty linen from guest rooms and deliver clean linens and amenities to the assigned floors.
• Stock Management: Monitor and report the condition of cleaning supplies and amenities, ensuring that stock levels are maintained and any shortages are communicated to the supervisor.
• Safety & Hygiene Compliance: Follow established safety and hygiene practices to ensure cleanliness and proper sanitation of rooms and public areas.
• Lost & Found: Report and manage any lost and found items in guest rooms or public areas, adhering to the hotel's lost and found policy.
• Guest Interaction: Maintain a professional and friendly demeanor when interacting with guests, ensuring their comfort and satisfaction.
• Deep Cleaning: Assist with periodic deep cleaning tasks such as window washing, carpet cleaning, and furniture maintenance.
• Sustainability & Waste Management: Follow eco-friendly cleaning practices, minimize waste, and contribute to the hotel's sustainability initiatives.

Qualifications

• Education: High school diploma or equivalent preferred.
• Experience: Previous experience in housekeeping or a similar role in hospitality is an advantage.
• Physical Stamina: Ability to stand for extended periods, lift heavy items, and perform tasks that require bending, lifting, and repetitive movements.
• Attention to Detail: Strong focus on cleanliness and a keen eye for detail to maintain high hospitality standards.
• Customer Service Skills: Friendly, courteous, and professional approach when interacting with guests.
• Teamwork: Ability to work effectively with other housekeeping team members to ensure smooth operations.
• Time Management: Ability to manage time effectively and prioritize tasks to ensure rooms are cleaned efficiently and on time.