Sustainability & Hygiene Manager

Company Description

Raffles Hotels & Resorts is a world-renowned luxury hospitality brand, known for timeless elegance, legendary service, and unforgettable guest experiences. Each Raffles hotel is more than a destination — it is a story waiting to be discovered.

At Raffles Istanbul, modern luxury meets the rich spirit of a city where continents connect. With effortless grace, contemporary design blends with traditional elegance, creating a unique sense of place that mirrors Istanbul’s vibrant energy and deep history.Perched above the Bosphorus, within the heart of Zorlu Center — Istanbul’s hub for art, fashion, and gastronomy — Raffles Istanbul offers sweeping views from the Black Sea to the Marmara Sea, embracing the shimmering waters and three iconic bridges between Europe and Asia. Here, every moment is transformed into an extraordinary memory, shaped by genuine warmth, sophistication, and heart.

Joining Raffles means joining a brand with a rich history, a prestigious reputation, and limitless opportunities for growth. You will be part of a global family where your talents are recognized, your individuality celebrated, and your career supported. Discover your potential and craft a rewarding future with Raffles.

At Raffles, this journey is guided by a clear philosophy:

• Start with Respect — Respect creates a foundation for positive relationships.
• Belonging follows — When people feel respected, they are more likely to feel they belong.
• This leads to Integrity — A sense of belonging inspires trust and a deep commitment to doing what’s right.
• Empowerment then becomes possible — With trust and integrity in place, people feel empowered to make decisions and take action.
• Finally, this journey brings us to Excellence — Empowerment fosters the motivation and confidence needed to achieve our highest standards.

Job Description

We are seeking a passionate and detail-oriented professional with a strong commitment to luxury hospitality, food safety, quality assurance, and sustainability excellence. The ideal candidate holds a Bachelor's Degree in Food Engineering, a valid HACCP certification, and at least 2 years of experience in hygiene, food safety, quality assurance, or sustainability within an international luxury hotel environment, with additional certifications such as ISO 22000, ISO 14001, or Green Globe considered a strong advantage. Success in this role requires excellent communication and analytical skills, experience in audits and compliance management, advanced Microsoft Office proficiency, fluency in English, and a proactive, solution-oriented approach with the ability to thrive in a diverse team environment.

Qualifications

• Passion for luxury hospitality and exceptional service
• Strong interpersonal and communication skills
• Attention to detail and commitment to excellence
• Ability to work as part of a diverse, dynamic team
• Previous experience in a luxury hotel environment is an asset
• A proactive, solution-oriented approach
• Bachelor's Degree in Food Engineering is mandatory. A Master's Degree or additional qualifications in Sustainability, Environmental Management, Occupational Health & Safety or Hospitality Management will be considered an advantage.
• Minimum 2 years of experience in Hygiene, Food Safety, Quality Assurance or Sustainability within an international luxury hotel or hospitality environment.
• Professional certification in HACCP is mandatory; ISO 22000 Lead Auditor, ISO 14001, Green Globe or equivalent certifications are highly preferred.
• Strong knowledge of food safety legislation, hygiene management systems, environmental sustainability standards and local regulatory requirements.
• Proven experience managing internal and external audits, food safety inspections and sustainability certification programs.
• Experience in supplier audits, microbiological monitoring, food safety risk assessments and corrective action management.
• Excellent knowledge of sustainability reporting, environmental KPIs and ESG initiatives.
• Strong analytical, project management and reporting skills.
• Advanced proficiency in Microsoft Office applications
• Excellent written and verbal communication skills in English.

Additional Information

Privacy Notice for Job Applicants

Zorlu Yapı Yatırım Anonim Şirketi Zorlu Center Otelcilik Şubesi, located at Levazım Mah. Vadi Cad. Zorlu Center No:2 İç Kapı No: 170 Beşiktaş/İstanbul, acting as a data controller (the "Company" / "Zorlu"), places the utmost importance on the protection of your personal data.

Accordingly, our Company processes the personal data of job applicants in full compliance with the provisions of the Personal Data Protection Law No. 6698 (the "Law" / "PDPL").

For detailed information on how your personal data is processed, please refer to our Privacy Notice for Job Candidates.

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