Technical Trainer

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

Join our Scandinavian Training Team as a Technical Trainer and play a key role in developing and delivering high-quality technical training for customers, agents, and internal employees.

In this role, you will be responsible for planning, delivering, and continuously improving technical training programs. You will ensure that participants gain the knowledge and skills needed to work effectively with our products and systems while contributing to the development of training materials, technical documentation, and digital learning solutions.

Key Responsibilities

• Plan, deliver, and follow up on technical training programs for internal and external participants across Scandinavia.
• Develop, maintain, and continuously improve training materials, technical manuals, and training programs
• Deliver both standardized and customized technical training courses at various competency levels.
• Conduct forklift operator training and issue training certificates and operator licenses.
• Develop and finalize eLearning content and training programs for different learning levels.
• Support customers, service engineers, regional trainers, and internal employees with training-related assistance and educational materials.
• Collaborate cross-functionally to ensure technical content, documentation, and training materials remain accurate and up to date.

Additional Tasks

• Coordinate your own travel arrangements for approved training activities and assist visitors with travel support when required.
• Ensure a professional and positive experience for training participants and visitors.
• Gather and share technical insights regarding product functionality and field experiences across the organization.
• Identify and report issues related to product functionality, drawings, software, and technical documentation.
• Work closely with the Technical Documentation department to support updates of training and service documentation.

Qualifications

We are looking for a passionate and pedagogical professional with strong technical expertise and a genuine interest in sharing knowledge. You enjoy working with people from different backgrounds and experience levels, and you have the ability to explain complex technical concepts in a clear and engaging way. To succeed in this role, you should be structured, self-driven, service-minded, and comfortable working in an international environment.

To succeed in this role, you should have: 

• Strong pedagogical skills and excellent communication abilities.
• High social competence and a customer- and service-oriented mindset.
• Strong technical knowledge within hydraulics, electronics, mechanics, and software systems.
• Extensive product knowledge or the ability to quickly acquire advanced technical product expertise.
• Experience working with similar machinery or technical products is considered an advantage.
• High proficiency in English, both written and spoken; additional language skills are a plus.
• Strong computer skills, including Microsoft Office and digital training/eLearning tools.
• The ability to work independently, in a structured manner, and effectively across cultures.
• A collaborative mindset and the ability to build strong relationships across functions and regions.

Additional Information

The position is based in Markaryd, Sweden, and requires regular travel within Scandinavia in connection with training activities and customer visits.

Please register your application via our career page. The application deadline is August 31. Due to summer holidays, response times may be longer than usual. The selection process will resume and interviews will begin in September.

If you have any questions, please contact the hiring manager, David Andersen, Global Training & Documentation Manager, at david.andersen@konecranes.com.

We look forward to receiving your application!

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.