Job Description
WHO ARE WE
Alpega is the trusted execution platform shippers and carriers across Europe rely on to plan, procure, and execute road freight - every day, at the speed the industry demands.
We are 450+ people across European offices, working in product, engineering, commercial, and the teams that keep partners connected.
In 2026, Alpega was named a Challenger in the Gartner Magic Quadrant for Transportation Management Systems. Our work also features in BCG's State of AI in European Logistics — alongside the companies setting the pace for the industry.
Find out more about us: About us | Alpega
The Alpega Group is looking for a
The position is based in Sant Cugat, Barcelona.
You speak Spanish at a C2 level and you would like to be part of an international company? Do you want to play an active part in shaping the landscape of the transport industry as part of a SaaS company? Become our new Customer Success Representative! As such, you will join our Freight Exchange (FX) Business and you will be an important member of our organization.
ABOUT THE ROLE
- You will focus in contract renewal, retention and upsell of existing clients (B2B)
- Take care of our customer portfolio
- Customer support via phone and e-mail
- Solve customer concerns and escalate issues when appropriate.
- Take ownership of new customers by onboarding and helping them configure their accounts.
- Implement customer development strategies by taking care of the clients in initial guidance, technical support and training services.
- Support the Controlling Department in the process of cancellation, cash collection and debt mediation.
- This role requires the ability to attend industry events and perform on-site client visits as needed
WHAT WE LOOK FOR IN YOU
- Previous experience working in sales is ideal (SDR or BDR roles).
- You speak Spanish at a C2 level and are fluent in English
- You will need to live within travel distance of Barcelona
- Resourceful and highly motivated, with a focus on client satisfaction.
- Team player able to build good relationships with team and clients.
- High accuracy standards.
- Experience with Salesforce will be a plus.
*Please, submit your resume in English
WHAT WE OFFER YOU
- A competitive salary package, with additional legal benefits focused on your well-being, work flexibility and career growth.
- Gaining experience in the supply chain and logistics, with a dynamic business growth and agile way of working.
- Hybrid working model, with 3 days in the office and 2 from home.
- An international working environment, with over 40 nationalities in the Alpega Team
- You will be able to impact the future of sustainability in the transportation industry, both for our clients and as well with our internal initiatives.
Learn more about Life at Alpega
OUR COMMITMENT
Alpega hires people from diverse backgrounds, beliefs, and identities. What matters is the work, and that the people doing it have what they need to do it well.
If you need adjustments at any stage of the application or interview process, contact the Talent Acquisition specialist for this role, and we'll arrange it.
Interested in this job?
Apply now through the company's official website
Job Information
- Work Arrangement On-site
- Location Sant Cugat del Vallès, Barcelona, Spain
- Posted 30 days ago
