Accounts Receivable Officer/ Supervisor

Company Description

At Mövenpick BDMS Wellness Resort Bangkok, we offer a perfect harmony of comfort and recuperation for guests seeking a restful escape while still in the heart of Bangkok, one of Asia’s most popular city destinations.

All rooms are designed with space in mind, offering private balcony access and featuring wellness equipment such as sleep therapy speakers and yoga mats. Guests can indulge in culinary delights that are health-focused yet utterly delicious at the resort’s various outlets.

A welcoming outdoor pool, set amidst stunning surroundings, encourages guests to linger and unwind.

Job Description

• Plan, organize, and prioritize accounts receivable activities to meet deadlines and performance standards.
• Manage AR operations including billing, collections, reconciliations, and customer inquiries.
• Ensure compliance with Hotel Credit Policy, review credit applications, and monitor AR aging and potential bad debts.
• Oversee timely invoice dispatch, payment follow-up, allocation, and reconciliation with the General Ledger.
• Monitor high-balance accounts, handle disputes, chargebacks, and overdue payments.
• Provide guidance and training to Accounts Receivable and Front Office colleagues.
• Maintain strong internal controls, accurate documentation, and effective communication across departments.
• Support a collaborative, professional, and compliant working environment.

Qualifications

• Minimum 1–3 years of experience in Accounts Receivable within a premium or luxury hotel environment.
• Strong knowledge of Accounts Receivable, hotel credit policy, banking regulations, Front Office, and Night Audit operations.
• Fluent in spoken and written Thai; proficiency in English is an advantage.
• Experience with automated financial and accounting reporting systems.
• Strong analytical and reporting skills with high attention to detail.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
• Excellent interpersonal and communication skills.
• Highly organized, self-motivated, and able to work effectively under pressure.

Additional Information

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.