Airport Representative
Job Description
Job Description
• Project a first positive impression of the Hotel to arrival guests by extending a warm welcome and provide any required assistance.
• Maintain detailed knowledge of all facilities and services offered by the hotel.
• Communicate with Front Office team on shift and any other Department for all guests to be welcomed at the airport and ensure transportation is arranged.
• Be present at all scheduled flight landings and assist incoming guests with baggage clearance and directing them to transport facilities.
• Assist departing guests in pre check in, ticketing and baggage clearance.
• Maintain a good relationship with airline personnel, immigration and custom officers.
• Maintain appropriate standards of conduct, dress, hygiene, uniform and appearance.
• Establishes and maintains effective employee relations.
• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features.
• Attend all briefings, meetings and trainings as assigned by management.
• Report for duty on time wearing clean and complete uniform at all times.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform any other duties which may be assigned by the management.
Additional Information
- Minimum 1 year of experience in a similar capacity or minimum 2 years of experience in the area of guest services
- Excellent reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage.
Sobre Accor
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new wa...
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Job Information
- Type Full Time
- Work Arrangement On-site
- Experience Entry Level years
- Location Phu Quoc, An Giang, Vietnam
- Posted 2 months ago
About the Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing p...
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