Assistant Front Office Manager
Job Description
Company Description
From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides easy access to all the dining, shopping and entertainment opportunities of Clark, Pampanga, while also acting as a haven of tranquility in the middle of it all.
Job Description
This position is responsible for providing supervision, leadership and direction to ensure efficient, effective and profitable operations of all departments under Rooms Division; this position is also responsible for achieving sales, profitability and quality goals for the Rooms Division by developing and executing marketing strategies controlling costs and providing quality service and products to guest
Qualifications
JOB SPECIFICATIONS:
- Graduate of four (4) year collegiate course, preferably in Bachelor of Science in Hotel and Restaurant Manager & Bachelor of Science in Tourism Management or any related course;
- Minimum of 2-5 year of relevant experience in Front Office operations or hospitality or hotel management;
- Strong focus on guest satisfaction and handling complaints professionally;
- Proven track record of leading a team in a customer-facing role;
- Clear verbal and written communication with guests and team members;
- Quick thinking and resourceful in resolving guest or operational issues;
- Attention to detail, deadline and results oriented, trustworthy, responsible with positive work attitude and sense of ownership.
- Familiarity with Property Management Systems (Opera)
- Ability to handle multiple responsibilities efficiently;
Additional Information
What is in it for you;
- Employee benefit card offering discounted rates in Accor Hotels worldwide
- Competitive compensation package
- Company discounts in room rates and F&B outlets
- Free meal, free shuttle, free uniform
- Life and accident insurance and HMO benefit
Sobre Accor
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new wa...
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Job Information
- Type Full Time
- Work Arrangement On-site
- Experience Mid Senior Level years
- Location Clark Freeport Zone, PAMPANGA, Philippines
- Posted 34 minutes ago
About the Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing p...
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