Credit Supervisor (Saudi National)

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.

Job Description

• Oversees all hotel credit and accounts receivable functions.
• Reviews and approves credit applications in line with company policies.
• Conducts credit checks for corporate, government, and travel agency accounts.
• Follows up on outstanding balances and ensures timely collections.
• Reviews aging reports and supports effective collection strategies.
• Ensures accurate billing for groups, events, long‑stay guests, and corporate accounts.
• Verifies supporting documents and resolves billing disputes with relevant departments.
• Maintains accurate and compliant credit files and documentation.
• Prepares credit reports, reconciliations, and month‑end summaries.
• Supports internal and external audits with required documentation.
• Coordinates closely with Front Office, Sales, Events, and Finance teams.
• Communicates with clients regarding billing inquiries, payments, and credit terms.
• Builds and maintains positive relationships with clients and business partners.
• Reporting to the Credit Manager

Qualifications

• Previous experience in hotel credit, accounts receivable, or finance (hospitality experience preferred).
• Strong understanding of credit procedures, billing, and collection processes.
• High level of accuracy, integrity, and attention to detail.
• Strong communication and negotiation skills.
• Ability to work independently and manage deadlines.
• Proficiency in PMS, accounting systems, and MS Excel.