J
Customer Support / Helpdesk Analyst (Only for women)
On-site
Full Time
Associate years
β³ Open for 74+ days
Posted: October 28, 2025
π²
Get more All Jobs on Telegram β every hour
Join our free channel and never miss a new opportunity.
βοΈ Join @jp_all_jobs
Job Description
Company Description
Greetings from Saira Jobs!
We are currently recruiting for an 'Customer Support / Helpdesk Analyst (women only)' on behalf of our partner. Explore the opportunity below and apply today if you meet the qualifications!
Job Description
Responsibilities
- Handle customer queries and complaints through calls, emails, or chat in a professional manner.
- Ticket creation/Troubleshoot product/service issues and provide timely solutions.
- Coordinate with internal teams to resolve escalations and ensure customer satisfaction.
- Maintain accurate records of customer interactions and feedback.
- Contribute to team coordination and support colleagues when required.
- Identify areas for process improvement and share suggestions with the team/management.
Qualifications
Requirements
- Minimum 2 years of experience in customer support or related role.
- Strong communication and interpersonal skills.
- Ability to troubleshoot and resolve issues effectively.
- Good team coordination and collaboration skills.
- Problem-solving mindset and customer-first approach.
- Basic computer knowledge (MS Office, CRM tools preferred).
Additional Information
Locations: Valasaravakkam, Chennai
Work mode: work-from-office, full time
Work timings: 9:30am - 6:30 pm - Alternate Saturdays are working days
Interested in this job?
Apply now through the company's official website
Job Information
- Type Full Time
- Work Arrangement On-site
- Experience Associate years
- Location Valasaravakkam - Chennai, Tamil Nadu, India
- Posted 1 year ago
