Customer Support Representative /Payment Solutions

Job Description

Our e-finance client is expanding, and we are looking for ideal candidates.

Our ideal candidate should have the below traits:

• Is Dutch native and an English speaker (fluent)
• Is a friendly and positive team player
• Is service oriented and has great interpersonal skills
• Has strong communication and problem-solving skills
• Good computer skills

Are you our ideal candidate? Wanna know more about this vacancy?

Well, keep reading!! 😊

What would my responsibilities be? 

In this position, you will be working as an Dutch-speaking customer service agent for one of our clients, who is a rapidly growing international company within e-finance. Your job will consist of helping customers through different channels with questions regarding invoices, billing requests, refunding and general support. The most important task however is to give the customer a great experience and leave them with a positive feeling. Just to be clear, you will not be doing any sales.

What will the company offer me?

• Competitive fixed monthly salary
• Paid training
• Performance bonus
• Special discounts and offers with local restaurants, cafés, gyms and many more 

What else?

• Career development opportunities 
• Modern, newly renovated, and centrally located office
• An international working environment
• Help with local administration such as opening a bank account and immigration forms
• Monthly Foundever activity day (exploring Cyprus)
• Support from team leader, HR and great colleagues!

Join Our Multicultural team now, send in your application! 

Qualifications

• Computer Skills
• Fluent in Dutch
• Fluent in English
• Team Player

Additional Information

All your information will be kept confidential according to EEO guidelines.