Director of Sales - MICE

Company Description

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Fairmont Royal Palm Marrakech

Located on an exceptional estate, in the heart of a century-old olive grove overlooking the Atlas Mountains, the Fairmont Royal Palm Marrakech offers a truly unique setting. Just twenty minutes from the vibrant “Red City,” on the Amizmiz Road, the Fairmont Royal Palm Marrakech features 134 keys spread across suites and villas, three restaurants, a 3,500-sqm spa, as well as a sports center with a 2,000-sqm swimming pool, an 18-hole golf course, and a unique kids club.

Job Description

Under the general guidance of the Director of Sales & Marketing, the position is responsible for the following:

• Providing leadership and direction to the Sales team, fostering a culture of excellence, accountability, and collaboration.

• Assisting in the development of sales strategies and overseeing the execution of plans and tactics to increase direct revenue across all segments.

• Driving revenue growth by developing existing accounts and identifying new business opportunities.

• Ensuring revenues meet or exceed budgeted targets to maximize profitability.

• Supporting the enhancement of the Resort’s market positioning and overall performance.

Qualifications

• Previous experience in sales

• A university degree in a related field is preferred

• Excellent written and verbal communication skills required

• Strong interpersonal and problem-solving skills

• Highly responsible and reliable

• Ability to focus on guest needs while remaining calm and courteous at all times

Additional Information

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. 

Our Values

Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. 

Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Belonging:
We celebrate our differences. We support each other and we always stand together.​

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Integrity:
We build trust through mutual respect and being authentic.​

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.