Director of Stewarding

Company Description

Fairmont Makati is a sophisticated urban retreat in the heart of Manila’s financial and commercial district, offering 280 elegantly appointed rooms and suites designed for comfort and refinement.

Nestled within Makati’s dynamic cityscape, the hotel is housed in a stunning glass tower, seamlessly blending modern luxury with timeless elegance. Guests can enjoy skyline views, personalized service, exquisite dining, indulgent spa treatments, and world-class amenities—all curated for an unforgettable stay.

Conveniently located just 12 kilometers or approximately a 15-minute drive from Ninoy Aquino International Airport, Fairmont Makati is the perfect destination for business, leisure, and sophisticated experiences in the heart of the city.

Job Description

• Oversees daily Stewarding operations, ensuring impeccable standards of cleanliness, sanitation, hygiene, and kitchen readiness.
• Leads and develops the Stewarding team, ensuring adherence to luxury service, health and safety, and hotel standards.
• Uphold the highest standards of hygiene and sanitation through regular inspections and meticulous quality controls
• Oversee the inventory, storage, care, and presentation of china, glassware, cutlery, and operating supplies and equipment
• Conduct regular inventories, monitor breakage trends, and implement effective cost-control and loss-prevention measures
• Manage the Stewarding Department’s budget, payroll, operating expenses, and overall financial performance.
• Champion responsible waste-management practices and sustainability initiatives in alignment with the property’s environmental commitments.
• Maintain flexible availability to support operational requirements and ensure seamless service delivery.

Qualifications

• Bachelor’s degree in Hospitality Management or a related field, with experience in luxury hotel operations preferred.
• Minimum of five (5) years of progressive Stewarding leadership experience, including managing large teams and driving operational excellence.
• Strong leadership, organizational, communication, and problem-solving skills, with a proven ability to maintain high service and quality standards.
• Comprehensive knowledge of hygiene, sanitation, food safety, HACCP, and stewarding operations, with proficiency in Microsoft Office applications and budget management.