Driver/ Client Transporter FT

• Preferred: High school diploma or GED equivalent.
• Prior experience in a hospital or behavioral healthcare setting, patient care, and/or transportation is a plus.

• Skills/Qualifications:

  • Medical, EMT, or NEMT experience is preferred.
  • Experience in the transportation of individuals, particularly in services like Uber or Lyft, is beneficial.
  • Basic understanding of substance use disorders (SUD) and mental health challenges faced by individuals.
  • Strong communication skills for effective interaction with patients and staff.
  • Ability to follow oral and written instructions.
  • Capability to manage frequent extended transports.
  • Must be able to sit for long periods.
  • Exceptional customer service skills.

• Active valid driver’s license.
• CPR certification required within 30 days of hire.
• Completion of various safety trainings upon hire.

• Transport patients to and from behavioral healthcare services.
• Maintain a safe environment for patients, self, and co-workers.
• Communicate positively and professionally with team members, co-workers, and patients.
• Take initiative to provide the best customer service, even in stressful situations.
• Understand all aspects and functionalities of the client transportation system.
• Ensure appropriate safety oversight and monitoring for all clients during transport.

Benefits:

• Competitive Pay with Shift Differentials – Earn $15.00/hour before applicable overnight shift differentials.

• Career Advancement Opportunities – Grow your career through internal promotion opportunities and professional development.

• First Stop Health – Eligible employees have access to virtual Urgent Care, Primary Care, and Mental Health services at no cost.

• Employee Assistance Program (EAP) – Confidential support services, including up to four free counseling sessions per person, per issue.

• 401(k) Retirement Plan with Company Match – Eligible employees are automatically enrolled at 6% of pay. Pyramid matches 100% of the first 1% contributed and 50% of the next 5%, for a potential employer match of up to 3.5%.

• UKG Wallet – Gain access to up to 50% of earned wages before payday, providing greater financial flexibility when needed.

• Employee Discounts – Enjoy discounts on a variety of products, services, and memberships.

• Bonus Opportunities – Additional earning opportunities may be available based on role and program needs.

• Interaction with patients under various circumstances.
• Possible exposure to patient elements.
• Ability to handle emergency or crisis situations.
• Subject to interruptions and pressure from multiple calls and inquiries.
• Occasionally required to work irregular hours.
• Must be prepared for short-notice absentee replacements.
• Personal protective equipment (masks) is required when transporting patients.