Dutch / Flemish Customer Service Representative in Tangier

Discover the Magic of Tangier! ✨

Ready for an adventure where tradition meets modern vibes? 🕌 Working in Tangier means enjoying breathtaking views of the Strait of Gibraltar, wandering through the historic Kasbah, and relaxing on golden beaches after work. 🌊 Experience the world-famous Moroccan hospitality, vibrant souks, and delicious mint tea every single day. ☕🍃 Tangier is a bustling gateway between Africa and Europe, offering a unique, sun-drenched lifestyle for those ready to expand their horizons! ☀️🌴

Join a diverse and dynamic workplace that brings together different cultures in a fun, open atmosphere! 🌍 We pride ourselves on being a 100% Dutch-speaking environment right in the heart of Morocco. 🇳🇱 With a focus on internal growth, extensive training, and a supportive team, we ensure you have everything you need to shine in your professional journey! 💎

As our newest Customer Service Representative, you are the face of the brand! 📞 You’ll combine friendly inbound support with proactive outbound interactions. Whether you’re answering questions via phone and email or scheduling important appointments, you’ll ensure every client leaves with a smile. 🤝😊

Your Responsibilities

• Be the First Contact: Provide fast, friendly service as the primary point of contact for clients. 📞✨

• Inbound Admin: Respond to customer requests via phone and email, offering tailored solutions. 📧💻

• Outbound Action: Proactively schedule appointments and activate service options. 🗓️✅

• Administrative Flow: Ensure correct follow-up and documentation for all client requests. 📝📂

• Team Spirit: Collaborate effectively to maintain a safe, reliable, and positive experience for everyone. 🤝🌈

Your Profile

• Language Master: Fluent in Dutch or Flemish (written and spoken) with a good command of English. 🗣️🇳🇱

• Customer-Centric: Empathic, communicative, and solution-oriented. 💡❤️

• Tech-Savvy: Comfortable with computer systems and multitasking under pressure. 💻🧘

• Reliable: A valid Certificate of Good Conduct (VOG) is required for this role. 📜✅

• Experience: Previous customer service experience is a plus, but motivated beginners are very welcome! 🎓🌱

Our Amazing Benefits

• The Basics: A permanent position with a competitive salary and AXA insurance. 💶🏥

• Awesome Bonuses: Motivational performance bonuses and a generous referral bonus! 💰📈

• Relocation Support: Partial reimbursement of your flight ticket to get you started. ✈️🌍

• Growth & Learning: Clear career paths and free access to a language platform with 24 languages! 📚🌍

• Fun & Wellness: Gym discounts, exciting incentives, and unforgettable staff parties! 🏋️‍♂️🎉

Location

Tangier (Morocco)

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