Entertainment Manager

Company Description

Located on the pristine shores of Phu Quoc Island, Rixos Phu Quoc is a luxury beachfront resort that brings the renowned Rixos all-inclusive hospitality experience to one of Vietnam’s most beautiful destinations. Combining world-class service, refined design, and vibrant lifestyle experiences, the resort offers guests an exceptional escape with premium accommodations, diverse culinary concepts, wellness facilities, and immersive entertainment.

As part of the globally recognized Rixos Hotels & Resorts, our team is dedicated to delivering outstanding guest experiences while fostering a dynamic and inspiring work environment. At Rixos Phu Quoc, we value passion, professionalism, and collaboration, empowering our colleagues to grow and thrive in a culture built on excellence in hospitality.

Job Description

Key Responsibilities

• Plan, organize, and manage daily and seasonal entertainment programs, shows, and special events
• Oversee the execution of live performances, themed events, and community-style activities
• Establish entertainment schedules, staffing plans, and operational procedures
• Coordinate closely with AV, technical teams, performers, and external contractors to ensure seamless event delivery
• Supervise entertainment staff, performers, and contracted instructors; provide training, guidance, and performance feedback
• Participate in recruitment, onboarding, training, and disciplinary processes for entertainment team members
• Ensure high standards of guest interaction, engagement, and satisfaction at all entertainment venues
• Manage sound checks, rehearsals, stage readiness, and show quality control
• Support the preparation of entertainment marketing materials, schedules, and program information
• Maintain accurate records, reports, contracts, and documentation related to entertainment operations
• Assist in budget planning, cost control, and monitoring of entertainment-related expenses
• Prepare purchase requisitions and manage supplies and equipment
• Stay up to date with entertainment trends and guest preferences to continuously enhance programming
• Ensure compliance with company policies, health & safety standards, and hygiene regulations

Qualifications

• Minimum 3–5 years of experience in Entertainment Management, Events, or a similar role within the hospitality industry
• Bachelor’s degree in Hospitality Management, Event Management, or a related field is preferred
• Strong background in Entertainment and Event Operations
• Good working knowledge of Audio-Visual systems and live event technical requirements
• Proven leadership skills with the ability to motivate, train, and manage diverse teams
• Excellent communication, interpersonal, and organizational skills
• Strong guest-focused mindset with a passion for creating memorable experiences
• Ability to work in a fast-paced environment with attention to detail
• Flexible to work evenings, weekends, and holidays as required

Additional Information

What We’re Looking For

• A proactive leader with strong integrity and professionalism

• Someone who thrives in a fast-paced hospitality environment

• A team player who values collaboration and guest satisfaction

• A professional committed to continuous improvement and service excellence

Benefits:

• Competitive salary and performance-based incentives
• Accommodation and meals provided
• Opportunities for professional growth within the Rixos and Accor network
• Access to world-class resort amenities

Rixos Phu Quoc is committed to diversity and inclusion and welcomes applications from all qualified candidates.