Field Operations Coordinator

Company Description

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 95,000 employees, SGS operates a network of over 2,000 offices and laboratories around the world.

Job Description

To arrange, supervise and/or attend to and report on Minerals operational matters in accordance with Standard Operating Procedures, International Standards, Company Code of Ethics and the mandate given by the principal.  Also to assist in the implementation and maintenance of a Quality Management System.

• Attend to all aspects of operational matters related to the work in progress 
• Ensure adherence to International Standards 
• Ensure adherence to Standard Operating Procedures 
• Ensure adherence to the Company Code of Ethics 
• Ensure adherence to the Quality Management System 
• Check staffing across the trade sites is sufficient and timesheets are correct.
• Liaison with clients and/or direct superior regarding progress and/or non-conformance 
• Ensure maintenance of work files in conjunction with divisional admin department 
• Ensure prompt and accurate certification of jobs completed 
• Co-ordinate the daily operational deployment and activities of commercial inspectors in conjunction with the branch manager 
• Assist in the training, coaching and counseling of full-time employees, sub-contractors and part time employees in conjunction with the branch manager to ensure continuity of competencies to underpin the growth strategies 
• Ensure that all SGS equipment is respected and maintained in good working order 
• Adhere to all quality and safety requirements of the SGS management system 
• Perform any other reasonable tasks as assigned by direct line manager

Specific Authorities 

• Cease the use of any equipment that may be deemed to constitute a safety hazard or enter hazardous environment without the necessary knowledge and protection and report the situation to higher authority to action 
• Cease to carry on with work that may affect the quality (integrity) of services and report the situations to higher authority to take action 
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified 
• Coordinate quality across Trade sites in Saldanha Bay, PE and JHB.  
• Plan staff in JHB and allocate resources as needed
• Client complaints show a declining trend year-on- year  
• Reports need to be handed in correctly with all correct data on it. 
• Number of credit notes issued need to be minimized. 
• Safety issues raised at the various sites  

Qualifications

QUALIFICATIONS & EXPERIENCE

• Minimum qualification – Matric
• Tertiary qualification and chemical testing/sampling – will be an added advantage 
• Minimum 5-10 years relevant experience within the industry
• Minimum 3 years supervisory experience in inspection, sampling, sample preparation, mining, minerals, trade, logistics or a related operational environment.
• Communication skills
• Sampling procedure knowledge of minerals 
• Languages: Proficiency in English (Read, Write, Speak) 
• Any other languages an added advantage 
• Valid driver’s license  
• Computer literacy (Minimum Word and Excel) 

COMPLIANCE & AUTHORITY ​​​​​​​

• Compliant with all SGS QOH&S and HR policies and procedures
• Granted sufficient authority to achieve the given responsibilities as per relevant SGS Authority policies
• Responsible for the daily safety and health of employees on behalf of SGS upper management and for raising issues with SGS upper management where required
• Keep up to date on SGS inspection policies and procedures. Apply the necessary policy to all inspections to avoid misunderstandings during inspections

        Adhere to all QHSE requirements of the SGS management systems.