Field Operations Support Manager

Company Description

Whatever it takes to make our residents feel at home – that’s what we do! We are passionate about providing quality apartments homes, in a respectful environment, across twenty key markets in the USA. We are a publicly traded Real Estate Investment Trust (REIT), who has, for more than 25 years, built its business around a relentless focus on our customer and our award-winning culture.

Job Description

Our Traveling Community Manager / Field Operations Support Manager will provide coverage and support to our communities with vacant Leasing and Property Manager positions.  They will also provide managerial support to our communities with essential and time-sensitive hardships. This position will serve as the subject matter expert on direct operations, finances and mentoring.

This is a heavy travel position with up to 75% of the year or 3 weeks per month on the road or in the air.

A bit more about what you’ll do…

• May serve as the acting Community Manager wherever/ whenever assigned and provide the standard operational support required of Aimco’s Community Managers.
• May provide regional oversight of all aspects of Property Management of multiple communities as assigned including profitability and financial direction; budget and forecast preparation; outreach and marketing; training and supervision of staff.
• Provide support to the Regional Offices in supporting the operations for properties assigned.
• Assist Property Managers, Service Managers, Regional Property Managers, Area Service Managers, Directors of Service & Quality and Directors of Operations in the completion of action plans required as the result of an audit.

Qualifications

• Ability to travel at least 75% of the time with easy access to large Airport
• At least 5 years of experience in Community Operations
• At least 2 years of experience in direct Community Management role
• Proven track record in managing large properties, be a motivator, a good communicator, and a hands-on manager
• Must possess strong team building, coaching and training skills, multiple site supervision experience and excellent customer service background, a strong financial results orientation and a demonstrated ability to enhance value at the community level

Additional Information

Aimco offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with:

• Medical, dental, vision, and life insurance options available. HSA with company sponsored contributions, FSA (traditional and dependent care FSA).
• Short and long-term disability paid by the company.
• 401(K) and Employee Stock Purchase Plans.
• Paid Vacation, 9 Paid Holidays, Wellness Bonus Days, and Paid Sick Time.
• Tuition Assistance Program.
• Commuter Benefits and Pet-Insurance.
• Up to 100% Reimbursement on Professional Certification/Licensing for Job Related Curriculums.
• Discounted Rent at Aimco communities (certain exclusions apply, and an application is required).
• Paid parental leave of up to 16 weeks, following the birth or adoption of a child.
• Consumer discounts from various products and services including travel planning, wireless phones, health and fitness, home appliances, and more.
• 10 hours of paid time annually to give-back to your community.
• Opportunities for professional development and career growth including realistic job previews, in person and virtual leadership training, and performance improvement courses.

Aimco will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the California Fair Chance Act and the Los Angeles Fair Chance Ordinance.

Aimco values diversity and provides equal employment opportunities to all employees and applicants for employment. Aimco prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.