Food and Beverage Host | Atelier Restaurant

Company Description

Located on Sydney’s vibrant waterfront, Sofitel Sydney Darling Harbour is Sofitel’s flagship hotel in the Pacific, featuring 590 rooms and suites, four bars and restaurants, an award-winning infinity pool, a state-of-the-art fitness centre, Executive Lounge and luxury spa.

At Sofitel, we’re passionate about developing our people, celebrating individuality and creating opportunities to grow within the world of luxury hospitality. We believe that behind every memorable guest experience is a team that feels valued, supported and empowered to deliver their best.

Job Description

Bonjour! We’re looking for our next extraordinary team member to join our Food & Beverage team as our Host at Atelier by Sofitel, supporting our breakfast and dinner services at Sofitel Sydney Darling Harbour.

Key responsibilities include:

• Delivering exceptional, personalised service that reflects Sofitel’s luxury standards and creates memorable guest experiences.
• Welcoming and seating guests warmly, manage reservations and accommodate special requests to ensure a seamless dining experience.
• Confidently present menus, recommend food and beverage selections, and identify opportunities to enhance the guest experience and drive sales.
• Take accurate orders, coordinate with kitchen and service teams, and deliver food and beverages promptly and professionally.
• Maintain strong product knowledge, including menus, wine lists, allergens and dietary requirements, to assist guests with their selections.
• Take ownership of your designated section, ensuring service stations are clean, organised and fully stocked.
• Process orders and payments accurately, following all cash-handling and operational procedures.
• Uphold the highest standards of personal presentation, food safety, hygiene, workplace health and safety, and brand compliance.
• Collaborate with colleagues across the hotel to deliver exceptional service and contribute to a positive team environment.
• Participate in training and development opportunities to continually enhance your skills and embody Sofitel’s values of excellence, pleasure and openness.
• Undertake additional duties within your skills and capabilities as required by management.

Qualifications

• Previous experience in Food & Beverage or hospitality is highly regarded.
• A genuine passion for delivering exceptional guest experiences in a luxury environment.
• Strong communication and interpersonal skills, with a warm and professional approach.
• Excellent attention to detail and the ability to thrive in a fast-paced environment.
• A collaborative team player with a proactive, can-do attitude.
• Good food and beverage knowledge, with a willingness to learn and develop product expertise.
• Availability to work a rotating roster, including weekends, evenings and public holidays.
• Current Responsible Service of Alcohol (RSA) certification, as required.

Additional Information

Why Sofitel?

This is more than your next kitchen role, it’s an opportunity to develop your culinary career within one of Sydney’s leading luxury hotels.

You’ll gain hands-on experience across multiple outlets, work alongside experienced culinary professionals and have access to career development opportunities through Sofitel and Accor.

As a Sofitel Heartist, you’ll also enjoy access to exclusive accommodation and dining benefits across the Accor network, Accor Academy learning opportunities and the chance to grow your career across a global hospitality group.

If you’re passionate about food, proud of your craft and ready to take the next step in your culinary career, we’d love to welcome you to the Sofitel Sydney Darling Harbour family.

Our Commitment to Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments throughout the recruitment process, please let us know how we can support you.