Food Safety Manager

Company Description

Set in the heart of Burleigh Heads on the Gold Coast, Mondrian Gold Coast is a bold, design-led luxury hotel that brings a fresh and playful energy to the Australian hospitality scene. Part of the global Ennismore collective, Mondrian is known for its distinctive design, vibrant dining, entertainment and experiences that are anything but ordinary. We’re a team that values individuality, creativity, genuine connections and having fun while delivering exceptional experiences for our guests.

Job Description

As the Food Safety Manager, you will lead food safety, hygiene and sanitation standards across every venue at Mondrian Gold Coast, including our restaurants, bars, in-room dining pantries and event spaces. Reporting to the Director of Culinary, you will build and drive our food safety program, train our teams to the highest standard, and oversee our external stewarding partner to find operational and financial efficiencies. This role suits a hands-on leader with a sharp eye for detail and a genuine passion for raising the bar.

THE ROLE

• Develop, implement and maintain a HACCP-based food safety management system across all venues, ensuring compliance with local, state and national food safety regulations.
• Conduct regular inspections and audits of kitchens, food preparation and storage areas, identify and mitigate hazards, and drive corrective actions.
• Train and upskill team members in food safety, hygiene and sanitation best practice, including refresher sessions and onboarding with our People & Culture team.
• Oversee the external stewarding company, including rostering, training and performance, and identify opportunities to improve efficiency and reduce costs.
• Develop cleaning schedules and waste management procedures, and lead food waste reduction initiatives across the precinct.
• Prepare for and facilitate health department inspections, and maintain accurate records of audits, inspections and incidents.
• Work with suppliers to ensure food safety compliance, and manage chemical and consumable contracts in line with budget.

THE REQUIREMENTS

• Minimum 3 to 5 years’ experience in food safety, hygiene or chief stewarding, ideally in a hotel or hospitality environment.
• HACCP certification and Food Safety Supervisor certification.
• Proven experience managing a food safety program.
• Strong knowledge of local, state and national food safety regulations.
• A degree in Food Science, Public Health, Environmental Health or a related field is advantageous.
• Excellent communication and training skills, with the ability to coach, mentor and inspire teams.
• Strong organisational skills, high attention to detail and a proactive approach to problem-solving.

WHY JOIN US

• A key leadership role shaping food safety across one of the Gold Coast’s most recognisable hotel precincts
• Global Hotel and F&B Discounts
• Long-term stability and genuine progression opportunities within the company
• A professional, high-standard culture built on teamwork and respect