Front Office Manager

JobsForHumanity

On-site Full Time Mid Senior Level years ⏳ Open for 76+ days

Najaf, Najaf Governorate, Iraq

Posted: December 3, 2025

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Job Description

Company Description

We are seeking a highly organized and customer-focused Front Office Manager for an hotel located in Iraq to oversee the daily operations of the front desk. The ideal candidate will ensure smooth check-in/check-out processes, excellent guest service, and effective team management.

Job Description

Manage the front office team, including training, scheduling, and performance evaluation
Ensure exceptional guest service and handle guest inquiries or complaints promptly and professionally
Oversee reservations, check-ins, and check-outs efficiently
Coordinate with other departments to ensure seamless guest experiences
Maintain accurate records and prepare daily reports on front office operations
Implement and enforce hotel policies and procedures at the front desk

Monitor inventory of front office supplies and equipment
Handle billing and cash management in compliance with company standards
Support sales and marketing initiatives through effective guest relations

Qualifications

Proven experience as a Front Office Manager or similar role in hospitality
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficient in property management systems and MS Office
Ability to handle stressful situations with professionalism and tact
Detail-oriented with strong organizational skills
Flexible to work various shifts, including weekends and holidays
Hotel Experience

Additional Information

[email protected]

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Job Information

Type Full Time
Work Arrangement On-site
Experience Mid Senior Level years
Location Najaf, Najaf Governorate, Iraq
Posted 11 months ago

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JobsForHumanity

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Front Office Manager

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