Front Office Receptionist
On-site
Part Time
Entry Level years
Job Description
Company Description
Ibis Newcastle is looking for a Part Time Hotel Receptionist to join this ever thriving and exciting environment!
Job Description
- Take initiative to ensure that interactions with our guests (internal or external) are positive, productive, professional and in keeping with the principles of Heartist
- Support and value the contributions of all team members, creating trust and empowering our people
- Treat guests and team members from all cultural groups with respect, sensitivity and transparency.
- Be an advocate of ALL: Accor’s loyalty program to non members
- Checking guests in and out Maintaining accurate guest accounts
- Taking bookings, providing helpful information & entering reservations
- Answering guests queries in a timely and efficient manner.
- Addressing guest requests and handling guest complaints in a positive manner.
- Liaise with inter departments to assist guest and advise of room moves
Qualifications
- Previous hotel front office reception experience preferable
- Professional telephone manner and exceptional customer service skills
- Excellent communication, interpersonal and time management skills
- A friendly and positive can-do attitude who enjoys working in a team
- Previous experience Opera desirable not essential
Additional Information
What is in it for you:
- ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage,
- Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Interested in this job?
Apply now through the company's official website
Job Information
- Type Part Time
- Work Arrangement On-site
- Experience Entry Level years
- Location Newcastle, NSW, Australia
- Posted 1 day ago
About the Company
Accor
Hospitality
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing p...
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