Front Office Team Member - 30 hours a week

Company Description

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

Job Description

Our mission at Ibis Edinburgh Royal Mile – Hunter Square is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling - whatever brings you here, we have something for you!

As part of our team you can have:

• Discounted hotel rates all over the world in Accor Hotels
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives

·Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries

• Participate actively initiatives to build a more inclusive and sustainable world
• And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality

As our Front Office Team Member, you…

Have the ability to multi-task and have a can-do attitude in this exciting fast-paced environment.

Flexible and always ready to assist at any stage of the guests’ stay, from check-in to check-out and everything in between.

This may include working in the Food and Beverage outlets including Breakfast, Bar, Lunch and Dinner and supporting the Reservations and Back Office Teams when needed.

As a passionate individual, you will be dedicated to continuously improving the quality of the hotel's services.

A little more information:

To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.

To ensure you can best welcome and care for our guests you will need to be fluent in english

If you feel you are the right candidate for the role as our Front Office Team Member, please click ‘apply’ now! We’d love to hear from you!

Qualifications

Your experience and skills include:
Service focused personality is essential