Job Description
Company Description
Raffles Makati is a luxurious retreat in the heart of Manilaβs financial district, offering 32 elegantly appointed suites with floor-to-ceiling windows showcasing breathtaking city views.
Since its opening in 2012, it has become a distinguished hub for art, literature, and culture, located near the Zuellig Building and Ayala Museum. Guests experience legendary Raffles hospitality, complemented by exceptional service from Raffles Butlers.
Conveniently accessible from Manila Ninoy Aquino International Airport, Raffles Makati is a seamless blend of heritage, sophistication, and modern elegance.
Job Description
- Assists, greets, and welcomes guests by responding to their inquiries and needs, and provides services aligned with hotel standards.
- Helps check in and check out guests with efficiency and accuracy of data and billing
- Ensures presence on the reception desk, and coordinates with different departments depending on guests' needs.
Qualifications
- Graduate of a degree in Hospitality Management or any related field is an asset.
- Minimum of one (1) year of relevant experience in guest services is an advantage.
- Excellent verbal and written communication skills, service-oriented, and a keen sense of detail.
- Proficiency in relevant software such as Microsoft applications and Opera property management software.
Sobre Accor
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new wa...
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Job Information
- Type Full Time
- Work Arrangement On-site
- Experience Entry Level years
- Location Makati City, NCR, Philippines
- Posted 15 days ago
About the Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing p...
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