Head of Operations

JobsForHumanity

On-site Full Time Mid Senior Level years

Beirut, Beirut Governorate, Lebanon

Posted: September 3, 2026

Via: smartrecruiters

Job Description

Company Description

We’re looking for an experienced Head of Operations to join our leadership team and help build the operational foundation of our growing fintech platform, a hands-on leader with strong experience in banking, fintech, payments, e-wallets or money transfer operations.

Job Description

Day-to-day operational activities
Build operational processes, procedures and internal controls
Oversee cash-in, cash-out, wallet transfers and payment operations
Manage reconciliation, settlement and transaction monitoring processes
Coordinate with Compliance, Finance, Technology and Customer Support
Oversee agent, merchant and banking partner operations
Establish operational KPIs and service-quality standards
Manage operational risks, incidents and escalations
Support AML/KYC and regulatory operational requirements

Build and lead the Operations team as scales

Qualifications

5+ years of relevant experience in fintech, banking, payments or financial services
Strong knowledge of payment and transaction operations
Experience with reconciliation and operational controls
Understanding of AML/KYC and compliance processes
Strong leadership and problem-solving skills
Ability to build processes from the ground up
Arabic & English required; French is a plus
Startup mindset with strong execution capabilities

Additional Information

Send us your CV + with the title: Head of Operations to: [email protected]

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Job Information

Type Full Time
Work Arrangement On-site
Experience Mid Senior Level years
Location Beirut, Beirut Governorate, Lebanon
Posted 5 days ago

About the Company

JobsForHumanity

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Head of Operations

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