Infrastructure Operations Specialist

Descripción del puesto / Funciones

• Support and maintain global infrastructure services (Operating Systems, Virtualization, Storage, Backup, and Patching) within a transversal team.

• Manage operations and Level 2 & Level 3 troubleshooting and maintenance for infrastructure and security issues.

• Apply security best practices, including system hardening, configuration management, vulnerability mitigation, and security enforcement.

• Implement scripting and automation techniques to standardize, optimize, and control environments.

• Ensure infrastructure reliability and availability through active monitoring, alerting, and service management.

• Oversee and manage relationships with suppliers, vendors, and external service providers during major global infrastructure rollouts (Identity, Data Center, and Network programs).

• Collaborate across teams and regions, partnering with Application, Security, Cloud, and Citrix engineering teams.

• Propose and implement new processes and operational methods using ITIL, Agile, and DevOps methodologies.

Requisitos mínimos

• Professional Certifications: Microsoft (e.g., MCSA Windows Server), VMware, Linux, Security certifications, or equivalent.

• Alternative Virtualization Technologies: Nutanix or Proxmox.

• Cloud Platforms: Experience with Azure or AWS environments.

• Experience: 5+ years of experience as an Infrastructure Engineer in corporate environments.

• Education: Degree in Telecommunications, Computer Science, Systems Engineering, or equivalent practical experience.

• Core Technical Skills:

  • Virtualization: VMware or Hyper-V.

  • Operating Systems: Windows Server and Linux administration.

  • Storage: Basic to advanced storage infrastructure management.

  • Security & Tooling: Security best practices, system hardening, and tools such as Qualys.

  • Scripting & Automation: Powershell, Bash, or Ansible.

  • Monitoring: Hands-on experience with reliability monitoring and alerting tools (e.g., PRTG, Nagios).

  • Patching & Maintenance: Familiarity with tools like ManageEngine or WSUS.

• Methodologies & Governance: Strong knowledge of IT Infrastructure Service Management, ITIL, Agile, and IT Security policies/regulations.

• Soft Skills & Languages:

  • Fluent in English (written and verbal communication).

  • Strong problem-solving, analytical skills, and expert technical judgment.

  • Proactive, collaborative, and capable of working effectively across regional and global teams.

Requisitos valorables

• bProfessional Certifications: Microsoft (e.g., MCSA Windows Server), VMware, Linux, Security certifications, or equivalent.

• Alternative Virtualization Technologies: Nutanix or Proxmox.

• Cloud Platforms: Experience with Azure or AWS environments.

Idiomas

Ubicación