Junior Application Manager - End User Applications & Business Tools

Company Description

Together with 7,300 colleagues at 49 locations in over 20 countries, we are the strategic lifecycle partner for the pharmaceutical, biotechnology, and food industries. With streamlined processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. Among other examples, we ensure that vaccines are safely filled and that pharmaceuticals are produced reliably and in compliance with regulations. We even help package your favorite chocolate and snacks quickly and with high precision.

Syntegon Technology India Private Limited, based in Verna (Goa), is part of the Syntegon Group. In Verna we offer customized packaging solutions for the domestic and international markets in the food and non-food segments. Our colleagues design, manufacture and market vertical form, fill and seal machines, horizontal wrappers and secondary packaging equipment.

Job Description

• Support the daily operation and administration of assigned applications.
• Act as a first point of contact for users, support teams, and business stakeholders.
• Assist in incident, problem, and change management activities.
• Support application rollouts, upgrades, patching, and testing activities.
• Coordinate with software vendors and service providers.
• Maintain application documentation, knowledge articles, and operational procedures.
• Monitor application health, performance, and service quality.
• Assist in software inventory, license management, and compliance activities.
• Participate in digital workplace and application improvement projects.
• Support automation and standardization initiatives within the application management team.

Qualifications

BE in Information Technology, Computer Science, Business Informatics, or comparable with minimum of 2 to 4 years experience  

• First professional experience in IT support, application management, workplace services, or system administration is advantageous.
• Basic understanding of Windows operating systems and enterprise applications.
• Interest in software lifecycle management and business applications.
• Strong analytical and problem-solving skills.
• Service-oriented mindset and willingness to learn.
• Good communication skills and ability to work in an international environment.
• Fluent English skills; additional languages are an advantage.

Preferred Experience

• Microsoft 365 and modern workplace technologies.
• Endpoint management solutions such as Intune.
• Basic knowledge of ITIL processes.
• Software deployment or packaging concepts.
• PowerShell or other scripting experience.
• Experience working in service-oriented IT organizations.

Additional Information

We are a group of open-minded and high-spirited collaborators. We emphasize collaboration and mutual support. We are more than happy to support your wishes of improvement within your area of expertise. Besides that, we offer a fine salary package, health insurance and various fun social activities.

Syntegon offer:

• An attractive job in an international company
• A corporate culture with a strong focus on technology and collaboration
• Great opportunities for personal and professional development
• Informal work environment and committed colleagues
• An attractive salary package, pension and health insurance.

Do you want more information?
Should you have questions regarding the above position, you are more than welcome to contact