Dental & Facial Clinic is one of Sydneyβs leading dental clinics. We help patients improve their confidence and quality of life through services including dental implants, orthodontics, cosmetic dentistry, and facial treatments.
We are seeking an exceptional Appointment Setter & Lead Conversion Specialist to join our growing team.
Job Description
Drive lead conversion by setting appointments, qualifying prospects, and coordinating follow-up to maximize booked meetings and improve conversion rates.
Job Duties and Responsibilities
Book qualified appointments daily
Increase lead-to-appointment conversion rate
Improve show-up and reschedule rates
Maintain accurate CRM lead tracking
Achieve weekly outreach and conversion targets
Qualifications
Required Qualifications
Proven experience as appointment setter or lead conversion specialist
Ability to qualify leads using defined criteria
Strong communication and objection-handling experience
Familiarity with CRM tools (e.g., Salesforce, HubSpot)
Comfort working toward daily and weekly KPIs
CRM management (Salesforce/HubSpot)
Dialer and call tracking tools
Lead lists and segmentation
Email/sequence outreach tools
Basic reporting on conversion metrics
Persuasive communication
Active listening and rapport building
Consistent follow-up discipline
Resilience and objection handling
Time management and KPI focus
Interested in this job?
Apply now through the company's official website
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