Maître d'Hôtel (H/F/X)
Job Description
Company Description
We are looking for a full-time “waiter” to join the team at the Mövenpick Brussels Airport Zaventem hotel. Do you enjoy welcoming guests and helping them enjoy a wonderful F&B experience? Then this job is perfect for you!
Job Description
• Greet and assist guests upon arrival, ensuring a warm and professional welcome.
• Assign tables and follow up on reservations and special guest requests.
• Coordinate and supervise restaurant service during breakfast, lunch, dinner, and events.
• Assigning tasks to the dining room staff and preparing the daily work schedule.
• Ensuring accurate, efficient, and attentive service in accordance with the hotel’s standards.
• Ensuring proper mise-en-place and overseeing the dining room, tables, buffet, and service.
• Collaborating with the kitchen and other F&B departments to ensure smooth service.
• Monitoring the quality of food, beverages, and service, and communicating with the kitchen as needed.
• Handling guest questions, comments, and complaints in a customer-focused and professional manner.
• Identify commercial opportunities, such as suggestions for dishes, wines, and other hotel services.
• Ensure hygiene, food safety, order, and cleanliness in accordance with applicable procedures.
• Check supplies, tableware, glassware, cutlery, and other essentials.
• Monitor inventory and report shortages or damage.
• Mentor and train new employees and interns.
• Place necessary orders.
• Serve as the point of contact for guests during service and act as a representative of the hotel.
• Oversee VIP guests, groups, business dinners, parties, and other special occasions.
Qualifications
Your experience and skills include:
Ability to analyze customer needs and maintain a professional demeanor in all circumstances
Strong interpersonal communication skills and the ability to manage conflicts
Ability to work in a dynamic and challenging environment
Ability to work as part of a team
Additional Information
Permanent contract with a mix of evening and weekend shifts.
A fun and dynamic work environment.
A great and motivated team.
A pleasant work atmosphere and fair pay.
Sobre Accor
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new wa...
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Apply now through the company's official website
Job Information
- Type Full Time
- Work Arrangement On-site
- Experience Associate years
- Location Zaventem, Flanders, Belgium
- Posted 2 months ago
About the Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing p...
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