POSITION SUMMARY
Provide massage services to guests using props and/or products. Provide body
treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest
needs and inquire about contraindications (e.g., allergies, high blood pressure,
and pregnancy) before beginning service. Keep up to date with current techniques
and modalities related to their field of work. Escort guests to and from
treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently
check with guest to promote comfort, safety and security throughout service.
Promote and sell spa/salon services including retail offerings related to the
Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation
and/or treatment room throughout shift, dispose of trash and dirty linens, and
secure supplies and equipment at the end of each shift. Monitor and stick to
time schedule throughout the day. Handle inappropriate guest behavior by
following Marriott International standard operating procedures for Inappropriate
conduct for guests and therapists, leading up to and including stopping a
treatment or service and informing supervisor/manager. Maintain current skills
and licensure in service area as per regional requirements.
Report accidents, injuries, and unsafe work conditions to manager; complete
safety training and certifications. Follow all company policies and procedures;
make sure uniform and personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets. Welcome and
acknowledge all guests according to company standards; anticipate and address
guests’ service needs; thank guests with genuine appreciation. Speak with others
using clear and professional language. Develop and maintain positive working
relationships with others. Stand, sit, or walk for an extended period of time;
grasp, turn, and manipulate objects of varying size and weight. Move, lift,
carry, push, pull, and place objects weighing less than or equal to 10 pounds
without assistance. Grasp, turn, and manipulate objects of varying size and
weight, requiring fine motor skills and hand-eye coordination. Perform other
reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: State or Regional Massage License
At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
At Renaissance Hotels, we believe in helping our guests experience the DNA of
the neighborhoods they are visiting. Our guests come to discover and uncover the
unexpected, to dive into a new culture, or simply to make the most of a free
evening. They see business travel as an adventure because they see all travel as
an adventure. Where others may settle for the usual, our guests see a chance to
bring home a great story. And so do we. We’re looking for fellow spontaneous
explorers to join our team to bring the spirit of the neighborhood to our
guests. If this sounds like you, we invite you to discover career opportunities
with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of
brands with Marriott International. Be where you can do your best work,
begin your purpose, belong to an amazing global team, and become the best
version of you.