Medical Assistant

Company Description

A reputable hospital in Lebanon is expanding its healthcare service with the opening of a modern Outpatient Clinics and Diagnostic Center in Beirut area. Bringing together multi-specialty clinics and state-of-the-art diagnostic services the new center is dedicated to providing high-quality, compassionate outpatient care.

Join us in building a high- team for this exciting new facility.

Job Description

• Screens and directs incoming calls, record accurate messages, and warmly greet scheduled and unscheduled visitors while managing front-desk flow.
• Schedules patient appointments, coordinate consultations, process external referrals, and manage the practice's dedicated WhatsApp service for test approvals and department coordination.
• Maximizes physician productivity by optimizing calendars, organizing professional meetings, and coordinating complex travel itineraries.
• Oversees and process doctor fee collections and patient transactions efficiently.
• Maintains patient records and implement effective filing and retrieval systems to ensure reliable historical data access.
• Safeguards patient privacy and ensure full compliance with professional standards, facility policies, regulations, and Joint Commission International (JCI) standards.
• Monitors medical and office supply stock levels, anticipate demand, and manage vendor orders to prevent supply chain delays.
• Manages the WhatsApp service for test approvals and coordinating with the concerned departments to schedule patient appointments.

Qualifications

• High School Diploma or equivalent.
• 2+ years of experience in the Administrative and Clerical Duties.
• Demonstrates a strong ability to identify, analyze and solve problems. Ability to work under pressure.
• Proficiency in spoken and written English and Arabic French is a plus.
• Administrative skills, Organization, and Time Management abilities
• Customer Service skills and Communication abilities