Job Description
Company Description
Ibis Budget London Heathrow Central – Be the face that makes first impressions last.
At Ibis Budget London Heathrow Central, our mission is simple: create memorable moments for every guest, from arrival to farewell. As part of the Accor family, you’ll unlock opportunities across 5,000 hotels in 100+ countries, with access to training, growth, and global career mobility.
We’re not just offering a job – we’re offering a place to grow, belong, and be yourself.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
As our Receptionist, you’ll be the first smile our guests see and the last goodbye they remember. You will:
- Welcome guests warmly, handle check-in/out, and manage guest accounts with accuracy.
- Respond to calls, messages, and requests with professionalism and care.
- Keep guest information and hotel procedures secure and confidential.
- Support other hotel teams to deliver a seamless guest experience.
- Take every opportunity to upsell services and showcase our facilities.
We’ll provide full training on our systems and procedures, plus a one-night stay so you can experience the hotel from a guest’s perspective.
Qualifications
We believe attitude and personality are everything – we can teach skills, but not passion. To thrive with us, you’ll need:
- A genuine willingness to learn and an eagerness to contribute.
- Previous hotel experience (essential).
- Experience with Opera PMS or Opera Cloud (essential).
- A friendly, professional approach and fluency in English (other languages a plus).
Additional Information
What’s in it for you:
- Free stays in our UK hotels, 50% off meals in Accor restaurants, and discounted rates worldwide.
- Access to Accor Academy for continuous learning and development.
- Wellbeing support and opportunities to grow across the global Accor network.
- The chance to work in an inclusive, diverse environment where everyone belongs.
Apply today – we’d love to hear from you.
Sobre Accor
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new wa...
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Job Information
- Type Full Time
- Work Arrangement On-site
- Experience Entry Level years
- Location Hounslow, England, United Kingdom
- Posted 1 day ago
About the Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing p...
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