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Recreation Supervisor

Accor Β· Hospitality Β· 98,244 employees
On-site Full Time Executive years ⏳ Open for 71+ days
Posted: August 12, 2026
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Job Description

Job Description

  • Consistently ensure professional, friendly and engaging service delivery across all recreation areas.
  • Monitor and improve guest satisfaction, ensuring service exceeds expectations.
  • Handle guest complaints and critical incidents effectively and promptly.
  • Drive guest engagement programs (e.g. We Make Moments) to enhance RPS performance.
  • Oversee daily operations of all Recreation facilities: Pool, Beach, Gym, Kids Club, M Lounge.
  • Ensure facilities are clean, safe, well-maintained and aligned with brand standards.
  • Monitor and maintain equipment, infrastructure and inventory.
  • Ensure proper setup of pool, beach and activity areas.
  • Plan, implement and monitor daily activity programs and special events.
  • Ensure programs are delivered safely, on schedule and at high quality standards.
  • Develop new ideas to enhance guest experience and activity offerings.
  • Manage contingency plans for weather or operational disruptions.
  • Supervise, train and develop Recreation team (Fitness, Lifeguard, Activities, Attendants).
  • Assign duties, monitor performance and ensure efficient shift operations.
  • Maintain discipline, grooming and professional standards.
  • Conduct regular training programs and ensure training hours compliance.

Additional Information

  • Bachelor's degree; graduate degree for advancement, 1-2 years experiences in related position 
  • Strong organizational skills 
  • Ability to lead, motivate and develop a team of individuals
  • Detailed knowledge of working practices of activities
  • Ability to cope with pressure
  • Ability to work a personal computer
  • Capable of preparing reports and presentations in English.
  • Knowledge of local language 
  • Strong resistance 

Sobre Accor

We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new wa...

Hospitality
Setor
98,244+
FuncionΓ‘rios
Issy-les-Moulineaux, Paris Region
Sede

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Job Information

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  • Work Arrangement On-site
  • Experience Executive years
  • Location Phu Quoc, An Giang, Vietnam
  • Posted 2 months ago

About the Company

Accor
Hospitality

We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing p...

98,244 employees Issy-les-Moulineaux, Paris Region Official Website
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