Job Description
Company Description
Tribe Bali Kuta Beach is a 4- Star Hotel with 165 room. Located in next to the famous Kuta Beach. The hotel is only 10 minutes from Ngurah Rai International Airport Bali. Within easy walking distance to markets, shoop, restaurants & Kuta famous beach, Tribe Bali Kuta Beach is ideal for leisure and business.
Job Description
•Supervise daily reservations operations and ensure timely, accurate handling of booking enquiries and requests.
•Manage individual, corporate, group and long-stay reservations, including amendments and cancellations.
•Monitor room availability, rates, inventory and booking conditions.
•Ensure accurate reservation details, guest profiles, payment guarantees and booking documentation.
•Support revenue generation through upselling, booking conversion and implementation of approved pricing strategies.
•Supervise, coach and support Reservations Agents to achieve service and performance targets.
Qualifications
•Minimum 2 years of hotel reservations experience, preferably with supervisory or senior Reservations Agent experience.
•Strong knowledge of reservation procedures, room inventory, rates and revenue management principles.
•Experience with Opera PMS/Opera Cloud and Microsoft Office is preferred.
•Excellent communication, organizational and problem-solving skills.
•Strong leadership skills and the ability to supervise, coach and motivate a team.
Sobre Accor
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new wa...
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Job Information
- Type Full Time
- Work Arrangement On-site
- Experience Associate years
- Location KABUPATEN BADUNG, Bali, Indonesia
- Posted 4 days ago
About the Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing p...
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