RPA - Senior Business Analyst/PM

We are seeking a sharp, delivery-focused Business Analyst & Project Manager to join our Delivery team. This hybrid role blends the analytical rigor of a Business Analyst with the organizational accountability of a Project Manager. You will own the full automation project lifecycle — from eliciting and documenting requirements to driving on-time, high-quality deployments — while acting as a trusted bridge between business stakeholders and technical delivery pods.

KEY RESPONSIBILITIES 

Project Delivery & Lifecycle Management 

• Drive end-to-end delivery of process and test automation (RPA, IDP, Process Mining, Agentic) projects using Agile methodologies, ensuring on-time and high-quality deployments. 

• Manage project scope, timelines, budgets, and burn rates across one or more client engagements simultaneously. 

• Serve as the primary point of contact for offshore delivery, managing client expectations and reporting transparently on progress and ROI. 

• Maintain accurate project data (resource allocations, timesheets, financials) in PSA tools such as Kantata. 

• Facilitate and lead sprint ceremonies, status calls, and periodic MBR/QBR meetings with client stakeholders 

Business Analysis & Requirements 

• Own requirement clarity end-to-end: elicit, document, validate, and prioritize business and technical requirements to keep delivery pods supplied with code-ready work. 

• Create comprehensive Process Design Documents (PDDs) and Solution Design Documents (SDDs), translating As-Is Blue Prism logic into optimized To-Be UiPath designs with full traceability matrices. 

• Analyze Technical Design Documents (TDDs) and proactively identify gaps on behalf of the development team. 

• Define information architecture to ensure all logic is traceable and testable from ideation through to UAT. 

• Prepare and facilitate requirements workshops and stakeholder interviews, challenging the status quo and identifying process optimization opportunities. 

 Stakeholder & Client Management 

• Act as the critical bridge between business stakeholders and technical teams, translating complex automation concepts into clear business language. 

• Manage formal Change Request processes to document, approve, and communicate deviations from legacy logic or agreed scope. 

• Build and nurture strong client relationships, evolving from a delivery partner into a trusted advisor who helps shape automation and AI strategy. 

• Support Presales activities by contributing to scoping, estimation, and proposal preparation for automation engagements. 

WHAT WE'RE LOOKING FOR 

Experience 

• 5+ years of combined experience in Business Analysis and/or Project Management within IT or automation contexts. 

• Hands-on experience with UiPath and/or Blue Prism — non-negotiable for this role. 

• Demonstrated experience delivering RPA, Intelligent Automation, or Test Automation projects end-to-end. 

• Proven track record of managing client relationships, including expectation setting and escalation handling. 

Technical & Analytical Skills 

• Solid experience with process modelling standards: UML/BPMN, PDD, SDD, TDD documentation. 

• Proficiency in Agile project management tools (e.g., Jira) and PSA platforms (e.g., Kantata, FinancialForce). 

• Ability to analyze complex automation logic and translate it into clear, structured requirements. 

• Basic knowledge of SQL and APIs (REST/SOAP) is a plus. 

Soft Skills & Mindset 

• Exceptional communicator — able to explain complex ideas simply, bridging the gap between technical teams and business leaders. 

• Consulting mindset: strong analytical and problem-solving skills, able to think critically and adapt to different client cultures. 

• Naturally proactive: you look for solutions before problems escalate and identify opportunities without being asked. 

• Full ownership mentality — you operate on the "said and done" principle and take accountability for outcomes. 

• Driven by curiosity and continuous self-development in the latest technology trends. 

PREFERRED QUALIFICATIONS 

• UiPath Certified Professional Business Analyst (UiBA) or equivalent UiPath certification. 

• PMP, Scrum Master (CSM), or other project management certification. 

• Exposure to AI, Generative AI, IDP, or Process Mining tools (e.g., Celonis). 

• Experience with onsite–offshore coordination models. 

THIS ROLE IS FOR YOU IF 

• You are naturally perceived as a strategic advisor, not just a task executor. 

• You thrive in ambiguity and can context-switch between analytical deep dives and stakeholder conversations. 

• You are energized by fast-moving, client-facing environments where your impact is directly visible. 

• You are genuinely curious about AI and agentic automation — and want to build your career at the frontier of this space. 

What We Offer 

• Tailored development plan with career coaching
• Regular feedback – we value your opinion, and we appreciate new ideas
• International career and project opportunities
• Deepen your working knowledge of intelligent automation through our structured training courses
• Immerse yourself in an exciting, positive, and creative atmosphere and generate novel solutions to some of our client's most complex challenges
• Work in different international and cross-cultural teams for each project

Benefits

• 100% payroll + benefits by law
• Work from home (Anywhere in México)
• 30-day Christmas bonus
• 16 vacation days
• 1 economic day a year
• Grocery coupons
• Savings fund
• Home office stipend
• Major medical insurance
• Life insurance
• Training & certifications