Sales Manager - MICE - Pullman Phuket Panwa Beach Resort

Company Description

The award-winning Pullman Phuket Panwa Beach Resort is an upper-upscale 5-star resort in Phuket that offers global travelers the perfect balance of relaxation and adventure in the tropical paradise of Phuket. Escape into a world where the Andaman Sea meets 5-star facilities and the service is as warm as the Thai sun.

Nestled along the picturesque coastline of Cape Panwa, our 5-star Phuket resort offers guests seclusion and privacy while still being close to some of Phuket’s most captivating attractions. From the colors and culture of Phuket Town to the stunning beauty of Phuket’s surrounding islands, all can be easily accessed from Pullman Phuket Panwa Beach Resort.

Choose from 211 contemporary rooms and suites, including 29 villas with private pools. For a truly memorable beach resort experience, stay in one of the premium Beachfront Pool Villas and wake up just steps away from the sea. Or plan the perfect family holiday with a stay in a spacious Family Room, featuring a King-size bed, a pull-out sofa, and an outdoor bathtub.

Job Description

• Develops and executes sales strategies and action plans to achieve individual and team revenue targets within assigned market segments.
• Identifies new business opportunities, develops client relationships, and maintains existing accounts to maximize revenue and market share.
• Conducts sales calls, client meetings, site inspections, and business development activities to generate new business.
• Understands client needs and recommends suitable packages, programs, and solutions to maximize conversion and guest satisfaction.
• Prepares proposals, quotations, and contracts in coordination with the Director of Sales, ensuring competitive offers while maximizing revenue and profitability.
• Monitors market trends, competitor activities, and account performance, and provides regular updates to the Director of Sales.
• Maintains accurate client records, sales activities, and follow-up to ensure business opportunities are effectively converted.
• Works closely with Revenue, Reservations, Front Office, and Food & Beverage teams to ensure smooth coordination and delivery of confirmed business.

Qualifications

• Bachelor’s Degree, Diploma, or equivalent qualification in Business Administration, Hospitality, Sales & Marketing, or a related field.
• Minimum 2–3 years of experience in hotel Sales & Marketing, preferably in a Sales Executive or Sales Manager role.
• Experience in Corporate and Government accounts will be an advantage.
• English is mandatory
• Thai language is a strong advantage
• A 3rd language would be a plus including Russian, Mandarin or German
• Good understanding of hotel sales, account management, market segmentation, and business development.
• Knowledge of hotel systems, Microsoft Office, and CRM/sales tools is preferred.