Sales Manager/Business Development Manager

Company Description

Sofitel - Chic, Passionate, Indulged, Special. Experience the very best of modern luxury at Sofitel Auckland Viaduct Harbour. Here you can indulge in a decidedly chic encounter that combines the spirit of Aotearoa with the French Art de Vivre.

The unmistakable influence of fashion has imbued Sofitel with a couture approach to service, from the fine attention paid to the smallest detail, to the elaborate flourishes that enchant and delight guests. As proud “Ambassadors” of l’Art de Vivre around the world, we are committed to delivering hospitality excellence and heartfelt service, in a manner that is tailor-made to our guests.

Sofitel Auckland Viaduct Harbour is looking for a dynamic Sales Manager/Business Development Manager who is passionate about luxury hospitality. This role requires a strong commercial mindset, exceptional attention to detail, and the ability to create magnifique guest experiences while nurturing and developing a high-performing team.

Job Description

The Sales Manager/Business Development Manager will be entrusted with the mission of driving new business opportunities with the poise, refinement, and precision synonymous with French luxury hospitality. Through proactive sales initiatives and strategic relationship-building, this role will craft opportunities that elevate our brand and deliver sustainable revenue growth. While there is a strong emphasis on the corporate segment, the Sales Manager will curate success across all market segments, ensuring a balanced, sophisticated, and commercially astute approach to business development.

Main Responsibilities

• Drive revenue growth across Corporate and Groups segments through inspired account engagement, pursuit of new opportunities, and maximised conversion of leads into lasting partnerships.
• Cultivate strong, enduring relationships with clients, offering a level of service and attention to detail reflective of Sofitel’s French sophistication.
• Anticipate market trends, identify partnership opportunities, and position Sofitel Wellington as the preferred choice for refined experiences.
• Maintain an expert understanding of the hotel’s commercial strategy, services, and rate structures to consistently exceed business objectives.
• Monitor competitive activity and guest feedback, sharing insights that inspire innovation and performance.
• Represent Sofitel Wellington with grace and confidence at trade shows, client events, and industry gatherings.
• Host site inspections, client entertainment, and familiarisation visits that immerse guests in Sofitel’s Art de Vivre.
• Support the ALL – Accor Live Limitless program, weaving loyalty into every client interaction.
• Guide the Corporate RFP process with accuracy and finesse.
• Partner with CP and Accor Sales teams to identify growth opportunities and activate strategic promotions.
• Ensure every enquiry is met with a timely, polished, and professional response that reflects the Sofitel brand.

Qualifications

• 3 year + experience in hotel sales with strong knowledge of the corporate and group segments
• Demonstrated success in business development
• Skilled in Microsoft Office Suite, especially Outlook
• Familiarity with hotel PMS systems and online sales platforms
• Expertise in client relationship management
• Autonomous, proactive, and commercially driven
• Excellent communication, negotiation, and networking skills
• Mastery of detail and multitasking in a fast-paced environment
• Professional integrity and a commitment to the highest standards

Additional Information

Benefits

• Staff meal provided during shift
• Family & Friends Hotel Discounts Ongoing reward and recognition incentives and awards.
• Annual reward of a free night's accommodation at the hotel (did we say there is breakfast and dinner included?)
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Accor's Parental Leave Scheme
• Access to our Employee Assistance Program

Our Commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. we offer reasonable adjustments to support you. if you require an adjustment to be made during the recruitment process, you're welcome to let us know.