Senior IT Systems & Network Support Specialist

JobsForHumanity

On-site Full Time Mid Senior Level years

Cairo, Egypt

Posted: October 3, 2026

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Job Description

Company Description

Jobs for Humanity is partnering with Xceed to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.

Company Name: Xceed

Job Description

Maintain and support company IT systems and networks, ensuring reliable uptime, secure operations, and prompt resolution of incidents while administering servers, endpoints, and network infrastructure.

Job Duties and Responsibilities

Resolve incidents within SLA consistently
Maintain network and system uptime targets
Implement secure configurations and patching
Document and improve network/system processes
Support users with high satisfaction ratings

Qualifications

Required Qualifications

Bachelor’s degree in IT/Computer Science or equivalent experience
Hands-on experience with Windows/Linux administration

Experience supporting networks (LAN/WAN, VLAN, VPN)
Familiarity with ITIL or help-desk ticketing practices
Strong troubleshooting and networking fundamentals
Windows Server administration
Linux administration
Active Directory and Group Policy
Networking (TCP/IP, DNS, DHCP, VLAN)
Switches/routers troubleshooting
Firewall/VPN configuration
Monitoring and ticketing tools
Customer-focused communication
Structured problem-solving
Time management and prioritization

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Job Information

Type Full Time
Work Arrangement On-site
Experience Mid Senior Level years
Location Cairo, Egypt
Posted 24 days ago

About the Company

JobsForHumanity

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Senior IT Systems & Network Support Specialist

Job Description

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