Service technician

Company Description

Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled.

John Crane is part of  Smiths Group

Connect with us on LinkedIn:  John Crane: LinkedIn

Job Description

Purpose of role
Service Technician – working in the Service Center

Key Activities

• Disassembly, inspection, and assembly of seals.

• Assembly and repair of mechanical seals and related cartridges in accordance with John Crane drawings and specifications, including the use of locally produced metallic components and the repair of metallic and non-metallic components as needed.

• Basic manual processing of components when necessary.

• Lapping, polishing, and cleaning as needed, following predefined standard procedures.

• Maintenance management of equipment and service machinery.

• Handling incoming and outgoing inventory movements.

• SAP transaction management for independent processing of sales/service orders, from receipt to invoicing.

• Operational activities following John Crane standards, procedures, and policies.

• Ensuring compliance with Health and Safety standards according to company policies.

Key Accountabilities

•Deliver seal repair according to John Crane Standard

•Follow company procedures and rules

•Support for the Service Center Manager in the overall management of Service Center activities.

Responsible
 •The Service Technician, subject to limited supervision, is responsible for all procedures related to the disassembly and assembly of mechanical seals. He/she will be integrated into the existing structure of Service Center, supporting the Service Operations Manager.

Qualifications

Skills and Experience

•High School diploma or equivalent.

•Experience with maintenance of mechanical seals/centrifugal pumps or comparable experience within refining, petrochemical, chemical, power or upstream markets.

•Familiarity with working on site in the Oil&Gas/Petrochemical environment

•Customer-service oriented

Good working knowledge of computer applications and the Microsoft Office suite is required. Knowledge of the English language will be considered an asset.