Stewarding Supervisor

Company Description

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.

Job Description

SCOPE OF POSITION 

Reporting to the Back of House Manager, The Stewarding Supervisor will assist the Executive Chef, Sous chefs and Chef de Partie by preparing and supplying the correct kitchen equipment. You will be responsible for the stewarding team and you will control and reinforce food hygiene standards by assuring the cleanliness of the all the F&B and BOH spaces

RESPONSIBILITIES

As a Stewarding Supervisor, you will be overseeing all the sections within the kitchen area and leading the team of kitchen porters. The main duties include:

• General cleaning of all kitchen common areas sweeps and mop floors 
• Making sure work surfaces, dishwashing machines, floors and staff canteen are always clean and sanitised.
• Supervising and coordinating the stewarding team to ensure tasks are completed efficiently
• Ensuring that the food preparation sites are clean and ready with the necessary equipment
• Providing guidance and assistance to team members as needed.
• Ensuring the china store remains organised.
• Checking and maintaining necessary documentation related to kitchen operations.
• Preparing handover reports and updates for the direct manager on a daily basis.
• Covering sickness when required 
• Following policies on absenteeism for the whole team and reporting it to the direct Manager 
• Understanding and complying food hygiene regulations.
• Making sure that the Health & Safety and COSHH procedures is followed by the team in every aspect of the operation 
• Attending all statutory training as required by the company
• Train the team members when necessary
• To carry out any reasonable requests made by a member of the management team.
• Collaborating with the BOH manager in the monthly equipment stock takes / breakage report
• Monitoring stock levels in the chemical store
• Monitoring the usage of chemicals and equipment in the different sections. 

Qualifications

• Minimum 2 years' experience in a supervisory role within Stewarding, Kitchen Porter operations, Food & Beverage, or Back-of-House functions, preferably in a luxury hotel environment.
• Level 2 Food Safety & Hygiene Certification (or equivalent) with a strong understanding of food hygiene regulations and sanitation standards.
• Sound knowledge of Health & Safety and COSHH regulations, with the ability to ensure compliance and promote safe working practices.
• Proven leadership and team management skills, including experience training, coaching, scheduling, and motivating a diverse team.
• Strong organisational and operational skills, with experience in stock control, equipment management, inventory monitoring, and maintaining accurate operational records.

Additional Information

Discover a world of unparalleled perks tailored just for you:

• Competitive compensation package, including service charge and annual bonus of £1.300,00 per year.
• Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.
• Employee Benefit Card – Discounted rates at Accor properties worldwide.
• Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
• Complimentary Meals While on Duty.
• Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
• Be Part of the Largest Hospitality Group in Europe.
• Exceptional Training and Development Opportunities through Apprenticeship Program.
• Global Growth Opportunities.
• Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
• Social Events and Activities.

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

Let your passion shine, visit careers.accor.com