Superintendent Officer Representative

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Please visit our website: www.turnerandtownsend.com

Job Description

• Act as the Owner's Representative (S.O. Rep) in the administration and management of large-scale, complex construction and infrastructure programmes.
• Lead and coordinate multiple contractors, nominated subcontractors (NSCs), consultants, authorities, operators, and other key stakeholders throughout the project lifecycle.
• Establish and maintain effective programme governance, reporting, and decision-making processes to ensure project objectives are achieved.
• Manage interfaces between contractors, stakeholders, operational teams, and end-users to minimise disruptions and resolve conflicts proactively.
• Oversee project delivery across all phases, including construction, testing and commissioning, handover, and Defects Liability Period (DLP).
• Monitor and control contractual obligations, ensuring compliance with project requirements, contractual provisions, and regulatory standards.
• Provide commercial oversight, including contract administration, claims management, variations, cost control, and risk mitigation.
• Drive project performance against key metrics relating to safety, quality, programme, budget, and operational readiness.
• Review and assess contractor performance, progress, recovery plans, and mitigation measures to ensure successful project outcomes.
• Facilitate stakeholder engagement and communication, ensuring alignment of project objectives and timely resolution of issues.
• Coordinate commissioning and operational readiness activities to support seamless transition to operations.
• Manage handover processes, documentation, inspections, and acceptance procedures.
• Oversee defect management and close-out activities during the Defects Liability Period (DLP), ensuring timely rectification and contractual compliance.
• Prepare and present project reports, risk assessments, commercial updates, and strategic recommendations to senior management and project stakeholders

Qualifications

• Prior experience performing the role of S.O. Representative (or equivalent) under PSSCOC or a comparable form of contract within the last 10 years.
• Preferably 20 years or more of experience in Architecture/ C&S/ M&E/ Project Management or Quantity Surveying disciplines.
• Demonstrated experience in administering major building or infrastructure contracts, preferably involving large and complex developments.
• Proven capability in managing contractual, commercial, programme and stakeholder matters throughout the project lifecycle.
• Possess a professional qualification recognised by the relevant professional body

Additional Information

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.