Swiss German Freelance Customer Engagement Specialist (Remote - Spain)

🌞 Do you speak fluent Swiss German and enjoy professional conversations with business contacts?

Join our international team and support leading B2B organizations through high-quality customer engagement, lead generation, market research, and appointment-setting projects. Work remotely from Spain with flexible hours and attractive freelance conditions.

✨ About the Role

We are looking for enthusiastic Swiss German-speaking Freelance Customer Engagement Specialists who enjoy connecting with people, gathering information, and creating opportunities for our clients.

Our client supports international companies with:

• Lead generation and qualification

• Appointment setting

• Market research projects

• Customer and prospect outreach

• Data validation and database enrichment

• Customer satisfaction and follow-up campaigns

This is not a hard-sales role. The focus is on building professional relationships, gathering valuable information, and helping clients connect with the right people.

📋 Responsibilities

As a Customer Engagement Specialist, you will:

• ☎️ Contact companies and professionals by telephone.

• 🎯 Identify opportunities and qualify potential leads.

• 📊 Conduct market research and information-gathering activities.

• 📅 Schedule appointments for sales and business development teams.

• 🗂️ Validate and enrich customer data and CRM records.

• 📝 Accurately document conversations and outcomes.

• 🤝 Represent our clients in a professional and positive manner.

👤 Your Profile

• 🗣️ You enjoy talking to people and building rapport.

• 💡 You are proactive, solution-oriented, and self-motivated.

• 🎯 You communicate professionally and work accurately.

• 🤝 You value long-term relationships and excellent customer experiences.

• 🚀 You enjoy working independently while being part of a collaborative team.

✅ Requirements

• ⏰ Availability of at least 20 hours per week.

• 🇩🇪 Excellent Swiss language skills, spoken and written.

• 🇬🇧 Good command of English.

• 💻 Reliable internet connection and suitable home-office environment.

• 📞 Strong communication and telephone skills.

• 🔑 Independent, flexible, and results-oriented working style.

🎁 What We Offer

• 🕘 Flexible working hours from Monday to Friday.

• 💶 Competitive freelance compensation.

• 🌍 Fully remote work within Spain.

• 🤗 A friendly, ambitious, and international team.

• 📈 Opportunities to develop professional skills and gain experience across various industries.

• 🎓 Coaching, support, and continuous development.

📍 Location

💻 Remote freelance position based in Spain

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