Technical Documentation Engineer (E-Bike/Bicycle Industry Preferred)

Company Description

SGS is a global leader in testing, inspection, and certification, helping companies ensure quality and compliance. The GBS team in the Philippines provides operational support to international affiliates.

Job Description

Primary Responsibilities

• Report editor Specialist is responsible to prepare accurate, detailed, and timely test reports by reviewing all test documentation, validating information, adding technical observations, and ensuring reports meet EFBE’s quality standards.

Specific Responsibilities:

• At all times, complies with SGS Code of Integrity and Professional Conduct.
• Review original test orders, laboratory records, protocols, photographs, and all supporting documentation to ensure completeness and accuracy.
• Assess plausibility, identify and challenge inconsistencies, and proactively request any missing information.
• Prepare draft test reports using standardized templates from the approved catalogue.
• Incorporate relevant observations and technical details as required to ensure clarity and accuracy.
• Submit draft reports for review by the Project Engineer or Laboratory Manager.
• Revise and finalize documentation in line with the feedback received.
• Uphold strict standards of confidentiality, impartiality, and compliance in accordance with ISO/IEC 17025 and SGS guidelines.
• Be knowledgeable and compliant with SGS procedures and standards.
• Builds and maintains strong working relationships.
• Complies to all SGS QHSE and HR policies and procedures.

Qualifications

• Bachelor’s degree in Engineering, or equivalent educational background and experience.
• Requiring C1 English fluency or better.
• Prior experience or strong exposure to bicycle and/or e‑bike technology.
• Familiarity with MS Word–based documentation and structured reporting templates.
• Experience in quality assurance, testing environments, or laboratory documentation is a plus.
• Ability to work independently, challenge ambiguous information, and communicate clearly with the engineering team.

Additional Information

Required Skills:

• Technical background preferably in consumer products.
• Highly organised and a proven ability to meet deadlines
• Excellent organisational, time management, and prioritisation skills.
• Ability to communicate at all levels internally and externally
• Calm and controlled under pressure, confident in decision-making, able to work independently.
• Strong IT skills
• Keen to learn and take a proactive approach to expand own knowledge
• Approachable and flexible, a team player and leader.

Desirable:

• Excellent command of the English language (written and verbal).
• Strong understanding of bicycle and e‑bike technology, components, terminology, and test procedures.
• Exceptional attention to detail and accuracy.
• Ability to interpret handwritten lab notes, technical protocols, and image-based evidence.
• Strong organization and documentation skills.
• Hybrid work arrangement may differ depending on affiliate country, should be amenable to be onsite for 2 to 6 months.