SGS has been providing quality, reputable, independent, international services in Vietnam since 1989.
These services assist Vietnamese businesses access world markets, increasing their reputation as a quality supplier to world markets and ensuring that products purchased by International Buyers meet their customers’ requirements.
In September 1997, SGS became the first international, independent inspection company to be granted a 100% foreign owned company license in Vietnam.
SGS Vietnam Ltd now employs over 600 long-serving, specialised professionals based from offices in strategic locations across Vietnam. They are able to offer a high level of expertise in Inspection, Certification and Testing using some of the most sophisticated laboratory equipment available in Vietnam.
Client satisfaction is the ultimate benchmark of the SGS Group's performance. This we achieve through the development of close relationships with clients, allowing us to anticipate and respond to rapidly changing needs in today’s ever-changing global marketplace.
Role's Objectives:
Specific Responsibilities:
Visits to food contact materials (FCM) manufacturers, packaging producers, and retail clients to assess production processes, technical capabilities, compliance risks, and sustainability requirements.
Perform initial technical assessments, identify potential non‑conformities, and recommend suitable testing solutions.
Serve as the primary technical point of contact during onsite meetings, audits, and factory walkthroughs.
Build and maintain strong relationships with existing clients, ensuring customer satisfaction and repeat business to improve sales revenue.
Create plans to visit clients or to contact them by phones/ emails and implement these plans. Conduct product presentations and demonstrations to clients, highlighting the benefits and value of testing services.
To prepare/ suggest selling prices, discount levels to key clients for Sales Manager's approval.
Develop marketing strategy/marketing activities/ plans to penetrate to different segments of the market.
Collect market information. Prepare and submit detailed sales reports, forecasts, and market analysis (both about industries and competitors) in order to suggest proper selling schemes to Sales Manager.
Collaborate with internal teams, such as technical experts and project managers, to provide clients with accurate and timely information regarding their projects.
Coordinate with Customer Service Team and related Section Manager to handle clients' complaints/ claims or collect outstanding debts.
Attend industry trade shows, conferences, and networking events to promote our services and expand the client base.
Collaborate with the marketing team to develop marketing collateral, promotional materials, and campaigns to support sales efforts.
Mentor and provide guidance to junior sales team members, sharing best practices and techniques for successful sales.
Other duties upon requested
Communications
Negotiation skill
Teamwork
Willing to study new knowledge
Problem solving skill
Company Description
SGS is the world’s leading Testing, Inspection and Certification company — the global benchmark for quality and integrity.
With over 140 years of global expertise and a presence in Vietnam since 1989, SGS Vietnam supports businesses in meeting international standards and achieving sustainable growth.
Today, we operate a nationwide network of 10+ offices and laboratories, supported by over 1,600 professionals delivering trusted solutions across diverse industries.
Our services and laboratories are aligned with internationally recognized standards and accreditations, ensuring compliance with both local and global requirements.
WHY JOIN SGS?
At SGS, you don’t just join a company — you join a global community of experts shaping a safer, smarter and more sustainable world.
Here’s what you can expect when you grow your career with us:
BRING YOUR WHOLE SELF TO WORK
At SGS Vietnam, we believe that diversity fuels innovation and drives stronger outcomes.
We are committed to building an inclusive workplace where people of all backgrounds, experiences and perspectives are respected, valued and empowered to succeed.
We welcome applications from individuals of all ages, abilities and communities, and we are dedicated to creating equal opportunities for everyone.
By embracing diversity and inclusion, we continue to foster a workplace that is collaborative, forward-thinking and truly representative of the communities we serve.
Apply now through the company's official website