客户质量工程师_XC
Job Description
Company Description
Job Description
• 负责处理客户零公里及现场投诉。
• 建立并维护良好的客户关系，提升客户满意度和忠诚度。
• 对客户生产流程中与博世产品相关的组件处理进行检查，优化/纠正涉及博世产品的客户流程。
• 为客户提供技术支持，并协调在客户工厂进行预分析。
• 负责与客户就投诉处理（尤其是软件相关问题）进行沟通。
• 作为客户与公司内部之间的对接桥梁。
Qualifications
• 本科或硕士学历，电气工程、软件工程或相关专业。
• 3年以上汽车行业工作经验（有整车厂工作经验者优先），具备汽车电子产品相关经验者优先。
• 熟悉TS 16949、FMEA，熟练掌握问题解决流程及8D方法。
• 具备客户投诉处理经验、技术支持客户经验，有软件相关背景者优先。
• 优秀的沟通与谈判能力。
• 英语口语及书面表达流利。
Additional Information
Sobre Bosch
The Bosch Group is a leading global supplier of technology and services. It employs roughly 413,000 associates worldwide (as of December 31, 2025). The company generated sales of 91 billion euros in 2025. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. With its business activities, the company aims to use t...
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Job Information
- Type Full Time
- Work Arrangement On-site
- Experience Mid Senior Level years
- Location Suzhou, Jiangsu, China
- Posted 4 months ago
About the Company
The Bosch Group is a leading global supplier of technology and services. It employs roughly 413,000 associates worldwide (as of December 31, 2025). Th...
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