Job Description
Company Description
Novotel Bali Benoa is a five star resort, best known as family-friendly resort, located in Jl. Pratama Tanjung Benoa Nusa Dua, Bali Indonesia.
Job Description
- Lead and oversee all Information Technology operations across a 5-star beachfront family resort, ensuring reliable, secure, and efficient technology services that support both guest experience and hotel operations.
- Manage and maintain the resort’s IT infrastructure, including networks, servers, business applications, POS, guest internet services, telecommunications, and end-user support, while ensuring optimal system performance and minimal downtime.
- Drive technology initiatives, cybersecurity compliance, preventive maintenance programs, and system enhancements to support operational excellence, business continuity, and digital transformation.
- Partner closely with department heads, corporate IT teams, and external vendors to deliver effective technology solutions, project implementations, and continuous improvements across the resort.
Qualifications
- Minimum 4 years of relevant Information Technology experience, with at least 2 years in a managerial capacity, preferably within hospitality, resort, or hotel environments.
- Strong technical knowledge of network infrastructure, Windows Server environments, cybersecurity, system administration, cloud-based solutions, backup and disaster recovery, and IT asset management.
- Experience supporting hospitality systems such as PMS, POS, guest internet management, CCTV, door lock systems, IPTV, and other hotel operational technologies is highly desirable.
- Proven ability to manage IT projects, coordinate vendors, troubleshoot complex technical issues, and provide effective support in a fast-paced operational environment.
- Strong leadership, communication, and stakeholder management skills, with a service-oriented mindset and excellent command of English and Bahasa Indonesia.
Additional Information
What you will get working with Accor
•Develop your talent through Accor’s learning programs.
•Opportunity to grow within your property and across the world!
•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
Sobre Accor
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new wa...
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Job Information
- Type Full Time
- Work Arrangement On-site
- Experience Mid Senior Level years
- Location Kuta Selatan, Bali, Indonesia
- Posted 15 days ago
About the Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing p...
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