Job Description
Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accorβs limitless possibilities.
Job Description
- Constant upkeep of Opera Cloud Reservations system through updating of rates systems, validity dates, mail messages, availability control
- Check no shows from previous day and give details to Duty Manager for processing and follow up.
- Monitor occupancy for upcoming weeks, when stop sell is necessary input date into PMS and advise Front Office, Telephones and ARS allotment holders
- Reconfirm all arrivals 1 day prior to arrival and ensure all relevant information is available to Front Desk by the evening prior to arrival Ensure an accurate and complete guest history exists for all return guests and that details of arrivals etc. are communicated to Management
- Assist in preparation and checking of rate manual, ensure rates and rates schedule in computer system are correct.
- Communication with DOS and sales department to forward all possible leads and feedback from inbound and corporate markets.
- Communication between Front Office and Reservations Office open and reciprocal.
- Ensure completion of daily duties, eg. Correspondence, filing, reports, etc. Adherence to Emergency Communication procedures ensuring that
Qualifications
Qualifications
1 or 2 years of experience in reservation.
Knowledge Opera PMS & Opera Cloud.
Sobre Accor
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new wa...
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Job Information
- Type Full Time
- Work Arrangement On-site
- Experience Executive years
- Location Mumbai, MH, India
- Posted 21 days ago
About the Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing p...
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